Your voicemail recording should include several key elements to communicate with your customers. The most important parts of your greeting are: Announcement and identification (“Hello! You’ve reached [your name] with [your business’s name]”) A brief apology (“I’m sorry, but we are unable to take your call as we are [closed, assisting guests, away from the desk, etc.]”) Invitation to leave a message Information you want from them (“Please leave your name, number, and reason for calling”) Promise of a callback and timeframe (“You’ll hear from us within 24 hours!”) How to Sound Your Best
Some of us may still remember a time when voicemail was a blank canvas for pranksters and humorists. They would use voicemail greetings as a place to begin recordings as if they were answering the phone (“Hello? I can’t hear you… Just kidding! Leave a message…”) or to flash some personality with music or themed messages. Unless your business is a costume rental facility or joke and magic trick shop, it’s best to avoid this strategy. Instead, try to remember a few key points to focus on-
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Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.
Hi. I am probably home, I’m just avoiding someone I don’t like. Leave me a message, and if I don’t call back, it’s you.
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
By setting up a more thorough voicemail greeting, you can smartly route your calls and cut down on voicemail pile up. Considering a medical office answering service to help with overflow and after hours messaging? See how we can help.
• Hello, you have reached the office of XYZ; I will be out of my office starting on Tuesday, October 18th and will be returning on Monday, October 24th. You can call me when I return or leave a brief message. If this is an emergency, I can be reached on my cell, which is 000-000-0000.
Say the persons name in the first four seconds. And say it again at least once in your voicemail.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
Website: https://www.onsip.com/voip-resources/smb-tips/after-hours-voicemail-and-auto-attendant-greetings
Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
Website: https://www.openphone.co/blog/professional-business-voicemail-greetings/
Here are some helpful links to help you record voicemail greeting that is clear and professional. Record your phrases for recording a great voicemail greeting here. Record yourself and compare it with a native speaker. Hear Georgie giving helpful feedback to other students on their voicemail greetings.