I’m home right now . . . I’m just screening my calls. So just start talking and if you’re someone I want to speak to I’ll pick up the phone. Otherwise, well, what can I say?
In most cases, the phone serves as your main point of contact with other people, and how you answer the phone says a lot about your business. Answering the phone in a professional manner leaves a good impression. If you are unprofessional when answering calls, the result can be losing customers. Here are some tips when answering a business
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Professional Phone Greetings, Voicemail & On-Hold Voice Overs When a customer calls your place of business, they generally expect to be placed on hold at some point. Rather than play annoying music, why not use this captive audience to promote your business with a professional voice over.
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A bubble in the space-time continuum has connected your line to a channeler in the 23rd Century. Any message you leave will be broadcast into the future….
Tip: write down what you’d like to say, and then read it when you are recording your greeting. Try not to speak too quickly. Then, play the recording back to make sure you like how it sounds. Working in Community Mental Health with Katie Fleming: Ep. 22 Podcast Top 50 Counseling Blogs Counseling Resources 50 Free Open Courseware Classes About Psychology and the Human Brain Education Psychology 18 Beautiful Infographics About the Human Brain Brain Psychology
Ever had someone leave you a voicemail and you can barely understand a word they’re saying?
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
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Certain times of day are better than others to connect with prospects. For example, statistics show sales reps connect the most with prospects between 1:00 pm and 2:00 pm at a 17% connection rate.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
Business voicemail greeting samples. Here you can find some examples of voicemails for both busy days and after hours. Treat them as your professional voicemail greeting script and customise them according to your needs and desires. Busy days: Hello, you have reached Nancy Cooper of Day Spa Dahlia on Green Lane, 17.
Another point you want to bring up in the first few seconds of your call is why the person should keep on listening.
Instead of you making your clients and customers sit through an Interactive Voice Response (IVR menu) so they may be directed to the person they would like to talk to, try to make fewer hurdles and steps for your customers.
This is optional, but you can also leave another form of contact on your voicemail, like an email, that the employer who is calling can utilize. This will show that you want to get back to them as quickly as possible, and you are giving them multiple ways to do so. This isn’t necessary, but can be a good step if you want to squeeze a little more into the voicemail without going overboard.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.