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The first thing you should consider in a voicemail is to indicate that the caller has reached the right person. Thus, those who cannot reach you may leave a voicemail by not giving up their intentions and not hanging up. Here are some of the best examples of voicemail you may use for your own business. There are also tips for leaving the best possible greeting. So, let’s start creating the best possible voicemail messages for your business.
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That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
“Greetings! You’ve reached [your name and position]’s voicemail. I am away from my phone or [other important and expected job function]. Please leave me your name, telephone number, and a short message. I’ll get back to you as soon as I can, typically within [reasonable timeframe, like 12 or 24 hours].” How do I record my company voicemail?
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“Thanks for calling (insert company name), where your dream is our destination. I’m helping another customer at the moment, but please leave your name and number, and I’ll return your call.”
Whoopee, a call. I wonder who this could be? No…wait…don’t tell me…Oh yeah. Sorry, you bore me.
• Hello. You’ve reached XYZ in (name of department). I am in a meeting and cannot take your call right now, so please leave me a message after the beep.
Typically, most of these services are uniform—i.e. include the same tools and features (send a script, they record it in a tone you approve, they send it as a file, you supply any feedback, etc.); however, there are some services that go above and beyond. For example, VoiceOverPro, is a single voice professional who records 30 second voicemail messages based on users’ scripts. This is standard; however, users also have options like adding music, recording up to 60 seconds (or 150 words), rush, 2-day turnaround, and even same day delivery.
Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
Website: https://www.slybroadcast.com/blog/how-to-leave-a-professional-voicemail.php
Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
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Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
Here are some examples of voicemail greetings for your direct business line that are both personal and professional. Enjoy!
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Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.