In this article, we’ll discuss why a voicemail greeting is important for your business and show you how to set one up with just a few simple steps.
With all these things to include, it's easy to write your greeting the wrong way. To keep it simple, something like this:
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Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if you’re a brick and mortar establishment, it’s wise to include your store hours. It’s also a good idea to leave them an alternate way to contact you, especially if it’s after hours. After all, you don’t want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name
The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
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Good afternoon. You have reached the office of (…). Leave a brief message with your contact information. I will call you back as soon as possible.
I’m home right now . . . I’m just screening my calls. So just start talking and if you’re someone I want to speak to I’ll pick up the phone. Otherwise, well, what can I say?
“I hope to hear back from you”“Please call me back when you get this”“Call me at your earliest convenience”
Professional Voicemail Greetings. 23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a …
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
The next step is very important and you need to get it right. Say your phone number two times very slowly so the person has enough time to write down your number as they are listening to your message the first time.
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1. Share basic information: “Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line.
“Thank you for calling (your name), voted your #1 realtor in (insert county name). I’m either away from my desk or helping another customer find their dream home. Please leave your name and number, and I’ll be sure to return your call as soon as possible.”
One of the rules you should remember is to speak a bit slowly and clearly so that your callers are able to understand more easily what is being said.
About Us Integrations Technology Partners Partner Programs Contact Us Products Business Phone System SIP Trunking Contact Center Monster SMS Video Meetings Professional Voice Recordings Phones Solutions Enterprise Small Business Residential Pricing Blog About Us Integrations Technology Partners Partner Programs Contact Us Products Business Phone System SIP Trunking Contact Center Monster SMS Video Meetings Professional Voice Recordings Phones Solutions Enterprise Small Business Residential Pricing Blog If you want your business’s first impression to be a positive one, do you do so with your voicemail greeting. You want your greeting to be such that it matches your business’s good image.
46. Hello, you’ve reached [name], [job title] at [company]. I’m currently away from my desk or on another call. Please leave a detailed message so I can return your call as soon as I get back.