9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
9. "Hey, this is [your name]. Thanks for reaching out. I'm busy at the moment, but if you leave your name, number, and message, I'll return your call.”
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A badly-done greeting, on the other hand, can confuse and infuriate customers over the phone. Creating a professional-sounding voice recording for your phone system can be a more difficult process than one initially might assume. To create a professional business voicemail greeting, businesses need to do several things:
Being personable is key in having your caller look forward to receiving your callback. To do this, use different intonations in your voice to convey enthusiasm.
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That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
Creating solid business voicemail greetings requires a little finesse. You want to make the best impression and set the right tone. However, sometimes you need to break from the norm and create business voicemails that will do some of the work for you.
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Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.
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Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
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As mentioned above, it is extremely important to have a voicemail message that is easy to understand. However, there is also the matter of word choice. You must ensure to give attention to what your words are in your voicemail greetings. There can be certain words used that may trigger your customers. Though you did not mean what they understood, it will still bring a bad name to your company’s reputation. Your choice of words can affect significantly, so make you give close attention to your words.
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.