7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
Voicemail is one of the oldest and most basic features found in phone systems, yet it also seems to be the most overlooked feature, too. Businesses usually leave a generic greeting for callers, and think nothing more of it. But voicemail greetings are one of those seemingly trivial things that help project your brand’s image and say a lot about your company. So in order to help you create a voicemail greeting that makes people feel as welcomed, follow these tips below:
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To create a professional business voicemail greeting, businesses need to do several things:
You don’t need to say why you can’t answer or where you might be, you simply need to say your full name, that you are sorry you can’t come to the phone, and that you will get back to them as soon as you can.
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
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4. Enter your voicemail password. If you have set a password lock for your voicemail account, you will be prompted to key it in. Use the dial pad to do so.
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Voicemail and voice messages are among the top ways every professional business can use to enhance their customer services. Though this idea may sound strange to many in the internet age, this kind of mail is a proven source of solutions for business communications and customer service.
From time to time, the information provided in your voicemail greeting will update. Maybe your business hours or phone number will change. No matter what the change is, make sure that if the altered information appears in your voicemail greeting, that you update the recording as soon as possible. Don’t mislead customers through mistaken communication.
4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
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13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.