Your phone number is the last thing you should say on a voicemail. Say it once, slowly, and make sure to repeat it again. This has two benefits: First, it makes your phone number the last thing they hear, which encourages an immediate callback.
40. Hi, I’m not in right now, but if you leave a detailed message I’ll call you back promptly.
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For many small businesses, it may not be possible to pick up the phone immediately. Other times, you may receive a call after hours or during a busy time when no staff is available to assist a caller.
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Professional voicemail greetings are considered extremely important in the corporate sector. An ideal voicemail greeting should educate the caller about the destination he/she has reached, why is the receiver not available and when can he/she expect a call back. Below are some examples.
Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.
You can overcome this objection by addressing it directly in your sales voicemail. Something along the lines of “We can discuss this when you call me back for our 10 or so minute chat. I know how busy you are but this information is really important and I promise it won’t take a lot of your time.”
41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
Your voicemail doesn’t have to be monotonous or impersonal. What you need is something that is unique to you but works in a professional manner.
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Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
I got a new cell phone recently. As the world stood in line to pick up the latest iPhone 8, I graduated to the 6S. I pride myself on that actually. As with all new phones in the 21st century, the voicemail must be set up anew. I used the default message for the first few days, but finally settled down to record a more personal greeting.
No one wants to listen to an unenthusiastic message or do business with an individual who appears unenthusiastic about their business. That’s boring! Put some passion into your tone so you sound inviting to your customers. It may even help to smile as you record your voicemail. The first impression you make with a potential customer may very well be your voicemail, so make it count!
48. Hello, you’ve reached [name] at [company name]. If you need help with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please leave your name, phone number, and a message, and I’ll get back to you as soon as I can.
Hi! This is (insert name and title.) My apologies, but I’m away from my phone until (insert date.) While I’m …