The above section details types of phrasing to avoid; however, it doesnât detail what users should NOT say on their greeting. Though this is a bit loaded, as there are hundreds of combinations of things one shouldnât say, there are some key components users should ALWAYS avoid. a. Forget About Slang: You should strive to be as professional and welcoming as possible in your greeting. While this may steer you towards using slang, in an attempt to make callers comfortable, itâll most likely work against you. As a professional, your demeanor, tone, and speech should be clear cut and well articulated. Using slang undercuts this and works against you. b. Donât Even Think About Profanity: This is a no-brainer. Never, under any circumstances, curse in your greeting EVER! c. Keep Your Sentences Clean, Donât Ramble: Introduce yourself and give your caller specific direction. Avoid long diatribes detailing tangent thoughts. Keep it simple and quick. d. Always Return Your Calls: Itâs important for callers to feel they are valued. Nothing dissolves this quicker than a greeting that doesnât stress this. For example, âIâll call you when I can,â âIf I donât return your call, please call backââthese phrases are terrible and completely destroy any good will you may have with a caller.
4. âThanks for calling [your company]. Weâre looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.â A simple, concise, and, of course, friendly voicemail greeting for your main business line.
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The biggest barrier is actually getting them to leave the voicemail in the first place. Donât get in your own way by recording a long, drawn-out voicemail greeting that might do more to convince them to hang up than actually leave a message.
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7. âHi, youâve reached [your name] at [your company]. Sorry I missed your call. Iâm especially busy today, but if you leave me your name, phone number, and a brief message, Iâll get back to you within the day. Chat soon!â Your callers want to hear from you soon. Calling back within the business day lets them know youâre reliable despite how busy you are.
Iâve got you covered. Iâve compiled some of the best voicemail greetings you can use for virtually any situation youâll come across.
32. Hi, youâve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].
Make sure you donât use a monotone voice when you record your business voicemail greetings. Use inflection in your voice so you donât sound like a robot.
4. Voicemail greetings for calls received after business hours. You donât want to answer calls 24/7 (unless youâre serving clients globally and thereâs an expectation of 24/7 support).
1. Personal Business Voicemail Greetings. Hello! Youâve reached (insert company name.) This is (insert name) in the (insert department.) My apologizes for not being available to take your call, but Iâm on the line helping another customer (insert businessâs most attractive result or purpose point.)
2. Write down a script for your greeting. You want to create a script that you can read from while recording your voicemail. By having something to read, you can relax and âŠ
Congratulations! You've recorded a professional voicemail greeting that your callers love. If you want them to keep loving it, you'll need to update regularly. Adding seasonal information and varying your message keeps your greetings fresh, which is especially important for businesses whose clients and customers call in on a regular basis.
Company-level calls are usually directed to your general business number. There are occasions when everyone in the office is tied up and unable to pick up calls. Itâs important to gather information about the reason for the call so that the right person or team can call them back. These greetings ensure that customers do not feel neglected while also providing assurance that their call will be attended to as soon as possible.
4. Humorous Voicemail Greetings. While straightforward is always the safe bet, certain entities can go to the humorous side of voicemail greetings. Before taking this route, consider the type of callers and the persona the recipient is trying to convey.
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address]. Thanks, and I'll see you in [month you'll be back in the office]."
Rather than the over-used âIâll check in again on Monday,â leave the conversation off with a reminder of the benefit of chatting or a specific question that gets their gears turning.