A badly-done greeting, on the other hand, can confuse and infuriate customers over the phone. Creating a professional-sounding voice recording for your phone system can be a more difficult process than one initially might assume. To create a professional business voicemail greeting, businesses need to do several things:
If your prospect has already made up their mind about you or what you’re offering by the end of the voicemail, chances are they won’t respond with a callback.
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You have reached the office of [Business Name]. All of our representatives are currently busy. However, if you choose to do so, you may leave a brief message, including your name, number, or email, and we’ll be sure to get back to you as soon as possible. Thank you for calling [Business Name].
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
According to Gartner Research, more than two-thirds of companies compete for business today primarily based on customer experience – up from only one-third back in 2010. Knowing this, it should not surprise you that customer-centric companies are 60% more profitable than companies that are not.
I’ve got you covered. I’ve compiled some of the best voicemail greetings you can use for virtually any situation you’ll come across.
In this quick guide, we’ll take a look at what makes a good business voicemail greeting, breaking it down into the elements that every voicemail greeting should contain.
• Hello. You have reached the voicemail box of XYZ. I am currently on the phone right now and I am unable to take your call. This is the beginning of the new year so call volume is very heavy. I appreciate your patience during this busy time. Please leave me a message and I will return your call as soon as possible.
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
For many of us, our professional voicemail greeting is a crucial first impression. For others, it might be something that our clients and partners hear over and over again. An unprofessional voicemail greeting reflects poorly on you, and while it’s easy to overlook, it’s just as easy to fix. Script it out beforehand. Make sure information is specific and up-to-date. Keep it short. Use a quality recording. Smile when you speak. Script your voicemail message
Your voicemail greeting is the first introduction to your office — what kind of impression do you want to leave?
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A is for academics, B is for beer. One of those reasons is why we’re not here. So leave a message.
Customers expect professional treatment from your business at all times, even from a prerecorded business voicemail greeting. Provide a good impression of your business and yourself through the simple act of recording a professional voicemail message. It only takes a few minutes of your time and can impact your business for the better.
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To create or change outgoing voicemail messages for individual extensions or for a Ring Group (multiple extensions).