The above section details types of phrasing to avoid; however, it doesn’t detail what users should NOT say on their greeting. Though this is a bit loaded, as there are hundreds of combinations of things one shouldn’t say, there are some key components users should ALWAYS avoid. a. Forget About Slang: You should strive to be as professional and welcoming as possible in your greeting. While this may steer you towards using slang, in an attempt to make callers comfortable, it’ll most likely work against you. As a professional, your demeanor, tone, and speech should be clear cut and well articulated. Using slang undercuts this and works against you. b. Don’t Even Think About Profanity: This is a no-brainer. Never, under any circumstances, curse in your greeting EVER! c. Keep Your Sentences Clean, Don’t Ramble: Introduce yourself and give your caller specific direction. Avoid long diatribes detailing tangent thoughts. Keep it simple and quick. d. Always Return Your Calls: It’s important for callers to feel they are valued. Nothing dissolves this quicker than a greeting that doesn’t stress this. For example, “I’ll call you when I can,” “If I don’t return your call, please call back”—these phrases are terrible and completely destroy any good will you may have with a caller.
Our blog is authored by Dr. Barbara LoFrisco, a Tampa, FL-based licensed mental health counselor, licensed marriage and family therapist, and certified sex therapist.
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You don’t need to say why you can’t answer or where you might be, you simply need to say your full name, that you are sorry you can’t come to the phone, and that you will get back to them as soon as you can.
45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.
See, how the VPN service provider offers multiple options for the callers to fulfill their needs. Those seeking immediate solutions can go for the live chat, and those with less pressing issues can wait or choose to be called back.
Website: https://www.snaprecordings.com/blog/6-tips-for-recording-professional-voicemail-greetings
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I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
Website: https://getvoip.com/blog/2013/07/17/guide-to-professional-voicemail-greeting/
Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
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Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
Website: https://www.americanvoicemail.com/articles/10-must-haves-of-professional-voicemail-for-real-estate/
If you are family/friends, press 1. If you are someone looking to give me a job, press 2. If you are one of the multiple out-of-area code numbers that constantly insist upon calling me, even though you should know by now im never going to answer, press the …
You may even want to take voice lessons or watch some YouTube videos on how to create authority in your voice.
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• Hello. You have reached XYZ at (company’s name). Unfortunately I cannot take your call right now, but I would like to return it as soon as I can. So please leave me a message after the beep.