Making an outline of the call flow and writing out scripts for each phase and menu in it can help ensure that there are no gaps in the process from start to finish. This way, callers can reach the voicemail recording in the first place.
It is important that you monitor your performance indicators for you to check if the slightest of changes can bring a difference to how many voicemails are received.
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Thank you for calling [LinkedPhone]. Due to the current pandemic, our team members are working remotely and are available [Monday through Friday from 9am to 7pm Eastern Standard Time]. Please leave a message with your name, number, and how we can serve you. We will respond as promptly as possible. Thank you for your patience during this unprecedented time. Let’s get through this together. Stay safe and well.
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When leaving your voicemail and phone number, do not say, "Please call me back at ..." Nothing sounds more like a salesperson making a cold call then saying, "please call me back at...".
A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.
Hi, you’ve reached the home of [name]. If you are calling to collect a student loan, gambling debt, or other obligation, please press 1 and hang up now. If you are selling any product or service, or requesting charitable donations, please press 2 and hang up now. Otherwise, press 3 and leave your message now. Pressing 3 is optional.
Make it obvious why you’re leaving the message by asking a specific question at the end related to why they should call you back.
Website: https://linkedphone.com/blog/professional-business-voicemail-greetings-scripts-examples-for-business/
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
Ryan Bozeman is a writer and conversion optimization consultant in Seattle, WA. He works with B2B technology startups, helping businesses find and execute effective content strategies. Any views or opinions represented in this post belong solely to the author. 8 Ways To Build Brand Trust & Make Your New eCommerce Business Look Established Tools, Templates, & Tactics You Can Use To Start, Run, & Grow Your Business 100+ Startup Tools About Us Work With Us Go to UniTel Voice »
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47. Hi, this is [name], [company]’s [job title]. I’m happy to help you with [task], but I’m currently away from my phone. Leave a quick message and I’ll return your call as soon as I can. Thanks!
Create a clear focus on how what you do can fill a need for the prospective client. And make sure you word any sentence this way that refers to your products or services — with the benefit as the central focus.
Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
But to make them work, you need a business phone system that makes recording, tweaking, and uploading voicemail greetings simple. MightyCall provides such an answer for businesses. With simple, visually-based call flows, adapting your voicemail messages for different seasons, customers, and even different times of day demands no tech knowledge