When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
Use your judgment to choose times that will be best for them based on what you know to be true about their industry and work environment.
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The easiest way to record and program professional voicemail greetings for your phone system is to write down a script. Choose someone to record your script - the one who can speak without hesitating or stuttering, has a friendly voice and can annunciate and pronounce each name and word clearly.
Instead of sticking to the usual, be creative. Your voicemail can be used as an opportunity to make your brand stand out, so make sure to include a catchphrase or something that grabs the caller's attention. For instance, you can mention deals you’re currently offering or incorporate fun facts into your message.
Now repeat that same message in your voicemail using your secondary language. Here, we have chosen Spanish:
Website: https://www.thebalancesmb.com/temporary-voicemail-greeting-examples-2533547
Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
You may think your voicemail message is professional. But when you listen back it could sound rushed or shaky. Listen to it regularly to see if changes are needed.
Before you officially pick a greeting, why not practice on making your voice even and understandable? I know that my voice rises when I speak on the phone, and I tend to speak faster, so I practice in the mirror to slow down my voice and make sure that I am speaking as naturally as I can.
When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message. Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
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“Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back to you as soon as I’m available.”
You can’t call someone back if you don’t have their number. It seems basic, but it’s easy to forget. So a quick reminder can go a long way.