As a real estate professional, you're always on the go. Whether showing homes and apartments to a prospective client or staging a home for sale, it's likely that you're out of the office quite often. Anyone in the industry knows that, out of the office is a good place to be. Unfortunately, it makes staying professional just a little bit harder. What happens when you're working with one client and another one calls? Most likely, you send that call to your voicemail box, but what does your voicemail greeting say? What should voicemail messages include? If you're voicemail isn't offering the right information, you might lose a sale.
To best assist your callers and effectively route their calls, you will need to classify your call types.
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In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
Be sure to let them know how you got their information when you leave a voicemail.
This is a lot like body language… the person on the other end can infer a lot from more than just the words you use.
https://www.indeed.com/career-advice/career-development/professional-voicemail-greeting
The fastest and easiest way to program and record the automated attendant feature of your phone system is to write a script on a word processing program. Select a person to record the script who has a friendly voice, someone who can speak without stuttering or hesitating and can pronounce and annunciate each word and name clearly.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
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It is important that you monitor your performance indicators for you to check if the slightest of changes can bring a difference to how many voicemails are received.
Missed calls aren’t… ideal, but if you do miss a call, how do you keep your customers engaged and encourage them to leave you a voicemail?
By asking for information such as full patient name, date of birth, and phone number, you can increase your chances of being able to successfully return a call, even if the message is difficult to decipher.
Hi, you’ve reached the home of [name]. If you are calling to collect a student loan, gambling debt, or other obligation, please press 1 and hang up now. If you are selling any product or service, or requesting charitable donations, please press 2 and hang up now. Otherwise, press 3 and leave your message now. Pressing 3 is optional.
Elements every voicemail greeting should have. To create an effective and engaging greeting, your voicemail should: Use a friendly, inviting, and professional tone . Include essential business information, like the name of the business. Thank the caller graciously, and let them know when they can expect a return call.
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