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Hello, you have reached the dental office of Dr. X. We are busy assisting a patient now, but will call you back as soon as possible. Please leave your name, reason for calling, and your number. If this is an urgent enquiry, please call 911. In this case, the dentist is giving a reason for not being available and they’re providing a way to prioritize the patients who need the most help. They’re also leaving an emergency number for the most severe of situations.

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With all these things to include, it's easy to write your greeting the wrong way. To keep it simple, something like this:
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages. .

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Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:

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Voicemail is one of the oldest and most basic features found in phone systems, yet it also seems to be the most overlooked feature, too. Businesses usually leave a generic greeting for callers, and think nothing more of it. But voicemail greetings are one of those seemingly trivial things that help project your brand’s image and say a lot about your company. So in order to help you create a voicemail greeting that makes people feel as welcomed, follow these tips below:
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.

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What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.

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8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.

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    This is a lot like body language… the person on the other end can infer a lot from more than just the words you use.

    Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
    3. Voicemail Greetings For Business. You’ve reached (insert company name.) All of our team members are busy at the moment, but someone will return your call within (insert timeframe) if you’ll be so kind as to leave your name, number, and a brief message.

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    Use A Third-Party Voicemail App. While this may not work for all network carriers, it may be possible to install a third-party voicemail app. This could help you bypass any issues you have with calling your voicemail manually or with a bug-ridden carrier app. Several third-party voicemail apps are available for you to try in the Google Play Store.

    When your prospect’s day starts and endsIf they have a secretary screening their callsWhat times are likely for them to be in meetings
    Website: https://getvoip.com/blog/2013/07/17/guide-to-professional-voicemail-greeting/

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    13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.

    It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.
    Hello, and welcome to Answering Machines of the Rich and Famous! (your name here) can’t come to the phone right now, because he’s spending the week in his beautiful summer home on the French Riviera…

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    “Hi, thanks for calling the office of (insert your name). I’m away from my desk or out of the office. Please leave your name and number, and I’ll return your call as soon as possible. If you need immediate assistance, please hang up and reach our customer support team at (insert phone number). Thanks, and have a great day!”

    Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
    Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.

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In certain situations, it’s a good idea to let a call go to voicemail. If you’re in a loud area, unable to spend 10-15 minutes talking, or are otherwise distracted, don’t answer. Recruiters who cold-call candidates will understand that you’re simply unavailable – but make sure to return calls in a timely manner. If possible, call back during regular business hours.

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Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.

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Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.

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