Calmly and steadily record your voicemail. Don’t rush it to the point where the customer can’t decipher everything you’ve requested on the message. To ease the process, write your voicemail down with pause points. This will ensure you annunciate everything clearly and can assist in managing your speed.
If you’re planning on doing a sales call sprint via phone – so, possibly via voicemail – trust the scripts crafted by close.io’s Steli Efti on this one . Finally, since it tends to come out of people nearly automatically whenever they leave VMs on phones: Please don’t say “I tried calling you” or “I wasn’t able to reach you.”
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“Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”
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1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
Your business depends on customer engagement, and voicemail messages are a large part of that engagement. A voicemail is nothing more than a digital recording system, where messages are stored for you to retrieve later. Voicemail allows you to be able to connect with customers while you are away or during your off-hours, where they can drop off a message while you are gone. A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone.
Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
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Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
Find out WHY a professional voicemail greeting is so important: Why You Must Have a Professional Voicemail Greeting. Hello, thanks for calling (name), I’m unable to answer your call at the moment. Please leave a message and I’ll return your call as soon as possible. Thank you.
When leaving your voicemail and phone number, do not say, "Please call me back at ..." Nothing sounds more like a salesperson making a cold call then saying, "please call me back at...".
When you start to record the business voicemail greetings, be sure to pay attention that the professional voicemail is not able to pick background noises that could make your message sound distort and inaudible.
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
“I hope to hear back from you”“Please call me back when you get this”“Call me at your earliest convenience”
During the holiday season, make your customers feel more welcome and give them the customer experience they hope through your voicemail by informing them that you will contact them after the holiday season.
70% of local searches online result in a phone call; In 2014, 80% of callers sent to voicemail said they do not leave messages because they don’t think they’ll even be heard. If you want your voicemail greeting to work for you and not against you, it’s important to pay attention to the details.