Your business depends on customer engagement, and voicemail messages are a large part of that engagement. A voicemail is nothing more than a digital recording system, where messages are stored for you to retrieve later. Voicemail allows you to be able to connect with customers while you are away or during your off-hours, where they can drop off a message while you are gone. A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone.
To record a new voicemail greeting, click the gear icon in the upper-right corner of your screen and select "Voice Settings.". Go to the "Voicemail & Text" tab to view your voicemail settings. Click "Record New," which may also say "Record New Message Using Phone.".
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If anything big changes- address, phone, etc.- make sure you correct your voicemail early on. Keep It Short; We know, we know. We just gave you all this information and we’re now telling you to ‘keep it short‘. But, a professional voicemail greeting (or any for that matter) shouldn’t go beyond 20-25 seconds.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
I’m home right now . . . I’m just screening my calls. So just start talking and if you’re someone I want to speak to I’ll pick up the phone. Otherwise, well, what can I say?
Hello, you have reached Dr. X. Right now, I am with a patient, so I’m unable to respond to your call immediately. If you need help with a prescription, call number Y. If you need to book/modify an appointment, call number z. Please, leave your name, and phone number and reasons for calling.
In addition to your tone of voice and gaining confidence in how you speak, you can eliminate certain phrases that imply desperation.
While you do the manual footwork, make sure to implement a system that automatically handles your client follow up via email to set yourself up for success.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
The script is relatively similar, but the doctor is including a good reason for not being available, so patients don’t feel like they’re being ignored. He’s also left another avenue for patients to get in touch if they need some urgent help.
Make sure you keep your promises too. If you want to specify a time (which you should) ensure you get back to the customer within the timeframe.
Business voicemail greeting samples. Here you can find some examples of voicemails for both busy days and after hours. Treat them as your professional voicemail greeting script and customise them according to your needs and desires. Busy days: Hello, you have reached Nancy Cooper of Day Spa Dahlia on Green Lane, 17.
For many small businesses, it may not be possible to pick up the phone immediately. Other times, you may receive a call after hours or during a busy time when no staff is available to assist a caller.
Here are 5 sample scripts for business voicemail greetings that will make you and your company look personable, knowledgeable, and professional. And here are some sample voicemail greeting scripts for doctors, lawyers, and dentists, in case you're not looking for business greetings.
Sorry, Chris and Susan aren’t here right now. Please leave your name and number after the tone. If you are calling regarding an outstanding debt, please leave your message before the tone.
The reality is you’ll never know when the perfect time for your prospect, but you can be smart about when not to call.
A proper voicemail greeting plays an important role in putting a positive or negative impression on your callers. Try being a caller for a second and think, you have called someone and he/she is not available. What do you except from his/her voicemail? All the things that you can think of should be present in your voicemail. If you come up with many ideas, write them down and see which one sounds better. PROFESSIONAL VOICEMAILS • Hello, you have reached XYZ’s voicemail, I am not available at the present moment, but if you leave your name, number and a short message I’ll be sure to get back to you as soon as possible.