A general voicemail greeting is what callers will be greeted with if you are unable to answer the phone at work. It is the everyday greeting, used as the default, unless you have set up a temporary greeting, such as an away message while you're on vacation, or a special message during a holiday.
What information do you have access to that they want? Highlight the gap between what they currently know and what they want to know.
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If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
Instead of you making your clients and customers sit through an Interactive Voice Response (IVR menu) so they may be directed to the person they would like to talk to, try to make fewer hurdles and steps for your customers.
This is not an answering machine–this is a telepathic thought-recording device. After the tone, think about your name, your reason for calling, and a number where I can reach you, and I’ll think about returning your call.
25. "Hello! Thanks for reaching out to [company]. We're closed today for the holiday, and will reopen tomorrow. If you leave your name, number, and a brief message, we'll give you a call when we're back in the office. Thanks again, and have a great day."
Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!
Direct to Another Form of Contact Voicemail Greeting Example. Hi there, you’ve reached [your name] at [X company]. If you need a quick response, please shoot me an email at [X email address]. Otherwise, please leave me a message with your name and phone number and I will get back to you as soon as possible. Out-of-Office Voicemail Greeting
Use your judgment to choose times that will be best for them based on what you know to be true about their industry and work environment.
"John, this is Mark from Pinnacle. I've been working with Steve at JKY industries and It's urgent that I talk to you. You can reach me at 123 (pause 2 seconds) 456 (pause 1-2 second) 7890. That number again is 123.....456.....7890." Hangup.
The next step is very important and you need to get it right. Say your phone number two times very slowly so the person has enough time to write down your number as they are listening to your message the first time.
16Hey, could you come up with some cute voicemail greetings, I’m out. Can you just leave your suggestion, after the tone? This voicemail engages your caller, challenging them to come up with funny voicemail messages, while they wait to leave their messages after the tone.
Need script options? Take a look at these templates (and modify them as you please):
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
The phrase should imply they will call you back — not that you desperately hope they’ll call you. And whatever phrase you choose to use, make sure it sounds like something you’d naturally say so you can deliver it with a confident tone.
The fastest and easiest way to program and record the automated attendant feature of your phone system is to write a script on a word processing program. Select a person to record the script who has a friendly voice, someone who can speak without stuttering or hesitating and can pronounce and annunciate each word and name clearly.
https://www.onsip.com/voip-resources/smb-tips/business-voicemail-greetings-5-sample-scripts