In today’s digital-first world, it can be extremely easy to treat things like your business voicemail as an afterthought. Your voicemail has the potential to communicate so much more effectively than its digital counterpart.
With a wide variety of choices available, users are able to choose every aspect of the process—i.e. the provider (a business or a voice professional individually), the service, as well as the tools involved.
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A special high five to Margot Howard for her outstanding research and contributions to this article. We love working with and supporting like-minded entrepreneurs who are passionate about business success strategies. Thank you Margot! ❤️
A professional voicemail greeting can be the difference between a caller proceeding on to deliver their message or simply hanging up. Ensure you take the time to craft the right voicemail greeting for your business.
Professional Phone Greetings, Voicemail & On-Hold Voice Overs When a customer calls your place of business, they generally expect to be placed on hold at some point. Rather than play annoying music, why not use this captive audience to promote your business with a professional voice over.
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Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
2. Hi, you’ve reached [your name]’s voicemail box. I can’t come to the phone right now, but if you leave your contact information I’ll get back to you within 24 hours.
Scripts to be altered to fit your practice’s needs: Solo Wellness Practice: “Hello. You’ve reached Molly Hill, Licensed Massage Therapist with Healing Touch. I am currently unavailable to take your call, so please state your name, phone number, and a detailed message after the beep and I will get back with you within two business days”
If you’re rarely in the office and don’t use a mobile cell phone app to receive calls, be sure to provide alternatives so that customers can still receive the support they need.
Website: https://www.thebalancesmb.com/temporary-voicemail-greeting-examples-2533547
1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them. Hi, you've reached the voicemail of Mike Downing. I'm not available to answer the phone right now.
Consider for a moment how your phone is currently being answered. Professional courtesy is quite often not the standard for many college students. An abrupt "Yeah!" could be listed among the more courteous greetings. The more outrageous remarks will often buy you a major black mark in the professionalism category—even if it was your roommate answering your phone and acting crazy. A simple "This is ____" is always a pleasant change for a college student call. Make the change today, before the next (or first) employer phone call. If you have a landline, you should also encourage your roommate to do the same.
Hello, you have reached X (the service provider), the one-stop destination for your pet care needs. Right now, all our staffs are busy attending client calls. You may choose to stay online until they get free or leave your number and details so that we can call you back. Alternatively, try our live chat for immediate needs.
Show that you’re human! Not everything in business needs to bland and boring. Add some personality to your voicemail while still maintaining professionalism. Do you have a fun fact about yourself or something unique to you? Share that in your voicemail and then ask for the customer to leave you with a fun fact so that you can call them back.
Knowing what you’re going to say and how you’re going to say it before hopping on the phone is key to getting calls back.
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.