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As you develop your voicemail script, keep in mind these important tips to ensure that youâre perceived as a professional.
Website: https://www.thebalancesmb.com/on-the-phone-or-busy-voicemail-greeting-examples-2533545
A virtual business phone system like Grasshopper can help you create a professional, reliable voicemail greeting. It includes instant response and custom greetings, as well as access to the Grasshopper Voice Studio and professional voice talent for a one-time fee of $75.
If you are going to use your own phone to record your greeting, be sure to use a land line. Cell phones canât always be trusted to produce a high quality sound and often the callers will hear distortion, static, or flight information in the background because you decided to record a new message while waiting for your plane at the airport. Always use a land line in a quiet setting to make your recording.
If you arenât sure, have a friend listen to it and give you pointers. Itâs always disorienting listening to your own voice, so you might not be able to catch if you sound weird because youâre hearing your voice or because you are actually speaking in a strange manner, but someone who knows you well will be able to clear it right up.
Website: https://talkroute.com/12-fun-professional-business-voicemail-greetings/
Recognize Their Need. When someone calls your business, the voicemail should give them a sense of validation. This means that your voicemail should extend gratitude for their interest in your business, or an apology for not being there to answer your call. These two simple courtesies can go a long way in the creation or establishment of client/business trust. Make it Informative for the Caller. Your voicemail must include all the information the customer will need for your particular business. For instance, if youâre a brick and mortar establishment, itâs wise to include your store hours. Itâs also a good idea to leave them an alternate way to contact you, especially if itâs after hours. After all, you donât want to miss just one potential customer. Here are some suggestions for elements to include in your voicemail: Business name Hours (if brick and mortar) Alternate method of contact, such as email Your name
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Considerations for a quality, professional voicemail greeting. When creating a voicemail script for your business, there are several points to consider. First, think about your brandâs image and voice. You want the voicemail message to represent your âŚ
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address]. Thanks, and I'll see you in [month you'll be back in the office]."
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
4. Voicemail greetings for calls received after business hours. You donât want to answer calls 24/7 (unless youâre serving clients globally and thereâs an expectation of 24/7 support).
Pro Tip: Avoid using a monotone voice when you record a voicemail greeting for a virtual answering system. You want your customers to be engaged and feel welcomed, not like a burden.
If your prospect has already made up their mind about you or what youâre offering by the end of the voicemail, chances are they wonât respond with a callback.