Website: https://www.etiquettetrainer.com/communications-etiquette-responding-to-work-emails-phone-calls-and-texts/
Make sure that you set up your voicemail. To check, dial your own phone number from your iPhone and leave yourself a message. Call your iPhone from another phone and try to leave yourself a voicemail. Go to the keypad and press and hold on the 1, or press the Call Voicemail button. This dials voicemail. Check if you have any missed messages.
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A professional voicemail greeting is a recording that informs clients and business partners you are not available to receive their call. It is an essential part of any effective business communication strategy, especially if you are in sales.
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The phone you use to record your greeting – and your surrounding – can turn your carefully scripted greeting into an unprofessional mess. Background noise is terribly distracting, so choose a quiet room or parked car to make your call. Landlines, or a “wi-fi enabled” cellphone call, can provide much better connection quality than a standard cellphone. If you must use a cell phone, be sure to use a high-quality headset for the best clarity.
Funny voicemail greetings are just that. These types of greetings have no rules whatsoever. They’re just for funsies, so make those you care for the laugh. Most of the time, they are personal, but certain businesses can use them as well. Perhaps you operate a theatrical costume company that specializes in clown memorabilia, or perhaps you run a business that sells pranks, such as plastic puppy poo, and whoopee cushions.
During the holiday season, make your customers feel more welcome and give them the customer experience they hope through your voicemail by informing them that you will contact them after the holiday season.
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03Hello, this is [your name] of [your company/business]. I’m not able to take your call at the moment. Please leave your details and a quick message and I will get back to you at the earliest time possible. Thanks in advance. This voicemail greeting for work lets your customers or colleagues know that you are busy attending to other matters. It also reassures them that you’ll get back to them when you receive their message.
As in the situation above, a full mailbox can be really frustrating for an employer who is trying to get in touch with you. Set aside time at least once a week to make sure you clean out your voicemail. You want to be as accessible as possible for potential employers. I’ve called a few job seekers lately to help with their search and have gotten this message, “We’re sorry. The person you are trying to reach has not yet set up their voicemail system. Please try again later.” This makes you look a little lazy and can frustrate the hiring managers. As soon as you get a new phone, make sure you make it a priority to get your voicemail up and running. Definitely make sure you have it set up before you start sending out job applications. I understand this could slip your mind, but it’s important that you do everything you can to show the hiring manager that you are reliable and reachable.
You have reached (Your Name) at (Your Business). We help (What Your Business Does). I wasn’t able to take your call right now, but leave your name and number and I’ll get back to you as soon as I can.
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Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
No one wants to listen to an unenthusiastic message or do business with an individual who appears unenthusiastic about their business. That’s boring! Put some passion into your tone so you sound inviting to your customers. It may even help to smile as you record your voicemail. The first impression you make with a potential customer may very well be your voicemail, so make it count!
21. “Happy holidays. Thanks for calling OpenPhone. Our hours are a little different during the holiday season. Please listen carefully to the following changes. Customer Support is available December 23, 27, and 30th as well as January 2nd, 3rd from 11 AM – 5 PM EST. On December 24th, 31st, and the holiday weekends from the 21st to the 5th we are open from 12 PM – 3 PM EST. We are closed on December 25th, 26th as well as January 1st. In the case of an emergency, please leave a message and we’ll get back to you as soon as possible. You can also reach out via email to [email protected]. Thanks for using OpenPhone and enjoy your holiday season!” Since our holiday hours are shorter, it’s a little harder to get in contact with us immediately. That means we need to be as detailed as possible for our callers’ convenience. Yet, we still kept it brief and friendly.
15. “Hi, Thanks for giving us a call! Sorry, but we are closed right now. Please leave us your name, number and the best time to reach you and we’ll get back to you within the day. Thank you.”
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."