If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
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A great voicemail greeting can even make people look forward to you returning their call. Whether you want to install a professionally recorded voicemail greeting, or you want to record one yourself, it helps to know what you want to say before you record. Here are some helpful examples.
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If you’re working remotely now, but your mobile number isn’t on your business cards, add your mobile number to your business line’s voicemail message! If you’re worried that people will start calling your cellphone at all hours of the night – they won’t. They’ll treat it just with just as much respect as your business line.
Need French Canadian voicemail voice? Listen to Lili’s bilingual (English & French Canadian) voicemail demos here. Need a Spanish voice? Listen to her Spanish voicemail recordings here.
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.
Hello, you have reached X (service provider). Unfortunately, all our agents are engaged in talking to other customers. You can stay online or to resolve something urgent, try our live chat service. You also have the option of leaving your name, ID and number and our agents will revert to you at the earliest.
Professional voicemail greetings are considered extremely important in the corporate sector. An ideal voicemail greeting should educate the caller about the destination he/she has reached, why is the receiver not available and when can he/she expect a call back. Below are some examples.
Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
Instead of you making your clients and customers sit through an Interactive Voice Response (IVR menu) so they may be directed to the person they would like to talk to, try to make fewer hurdles and steps for your customers.
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Hello, and welcome to Answering Machines of the Rich and Famous! (your name here) can’t come to the phone right now, because he’s spending the week in his beautiful summer home on the French Riviera…
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
To be safe, a great tactic is to state your phone number and then repeat it. This eliminates any guesswork if the person on the other end has trouble understanding the number when you first say it.
A professional voicemail greeting is a vital component of your communication strategy. It can increase engagement with your clients, create rapport and leave a good first impression when you're currently not available to pick up the phone.