Hello! Thanks for calling [LinkedPhone’s Customer Success Team]. We are currently helping other customers achieve their goals and want to do the same for you! Please leave a message with your name, number, and a brief description of how we can serve you. We promise to return your call [before close of business today]. In the interim, you can also check out our website at [linkedphone.com] for helpful answers to our most common requests. Thank you.
As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
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22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.
For example, you could say something like “Would you like to know how we could do this for your company, too?” in order to incentivize them returning the call.
No matter how much you intrigue the prospect, if you forget to leave a callback number… well, they can’t call you back.
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
Customer experience is today’s business battleground. At a time where it’s common for even the most established businesses to deliver poor service, incompetent support, and just outright bad communication, how do you stand out? As big companies fail in the customer experience department, doors open for small business owners and entrepreneurs to distinguish themselves.
Nothing is a better asset in your sales performance than your own distinct personality. It’s what makes you human and allows prospects to connect with you on a personal level.
Happy [Monday!] You’ve reached [Jessica on the Business Development Team at LinkedPhone]. I’m presently out of the office [for a meeting until late this afternoon]. Please include your name, number and the reason for your call and I’ll get back to you ASAP. Thank you and have a fantastic day!
An integral part of Job Search Central is the effective use of voicemail to take your calls when you are not available. Imagine your future boss being greeted by your voicemail greeting and then answer this question: will it enhance or detract from what they think of you? If it is the latter, change it. Otherwise, your future boss may end up being someone else's future boss.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
Hey guess who this is? You guessed it. Guess what you have to do now? You guessed it.
There are several ways to give your voice mail a professional-sounding and “crisp” image. Of course, the content of what your voice mail greeting says is very important, too. So be sure to prepare your message in advance. Too many people try to “wing-it” and then the greeting sounds less-than-professional.
• Hello. You have reached XYZ at (company’s name). Unfortunately I cannot take your call right now, but I would like to return it as soon as I can. So please leave me a message after the beep.
“I hope to hear back from you”“Please call me back when you get this”“Call me at your earliest convenience”
“Hey Henry, I’m reaching out because I recently helped someone in a similar position to you save X amount of dollars…”
Watch to the video below to find out how the service works! If you have any additional questions, visit the FAQ page.