70% of local searches online result in a phone call; In 2014, 80% of callers sent to voicemail said they do not leave messages because they don’t think they’ll even be heard. If you want your voicemail greeting to work for you and not against you, it’s important to pay attention to the details.
Prepare yourself using the ultimate voicemail script that’s always successful, then derive short queues for yourself to keep the voicemail on track.
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If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
What’s in a good voicemail greeting?Often, it’s the little things that count.Your voicemail greeting should represent you.
22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.
The voicemail reception capacity varies depending on the voicemail system you use.
The above greeting is a professional voicemail script used by many growing and established businesses. It delivers the message quickly and efficiently, without wasting the caller’s time. While many businesses can use this standard voicemail greeting, not everyone’s business wants to be the same as the others.
When creating an individual voicemail greeting, clearly identify yourself, your role, and your company, and let the caller know when you will be able to return their call. Here are a few voicemail greeting scripts you can use with your personal work phone extension: On Another Call Example Script. Hi, this is [YOUR NAME] from [COMPANY NAME].
Don’t leave customers and colleagues on edge. If you say you’re going to call them back, follow up. If you tend to fall behind in this area, encourage them to email you or reach out in another way. Better yet, learn how to forward voicemail to email so you can access the message anywhere.
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When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
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“Hello, you have reached Megan N. Turner. I’m sorry that I can’t get to the phone at the moment. If you would please leave your name, best way to reach you, and your message after the tone, I will get back to you as soon as possible. Feel free to also shoot me an email at [email protected]. I look forward to speaking with you. Thank you and have a wonderful day!”
Website: https://www.etiquettetrainer.com/communications-etiquette-responding-to-work-emails-phone-calls-and-texts/
The Mastering Counseling Podcast, hosted by Megan Hawksworth, a licensed marriage and family therapist, features in-depth interviews with leading counselors and therapists, about their practices, treating clients, and more. Guide To Masters In Counseling Salaries Guide To Masters In Counseling Scholarships And Grants Master Of Arts (MA) vs Master Of Science (MS) In Counseling March 13, 2018 / Counseling