You don’t need to have your whole life story in your voicemail greeting, you just basically need them to know that they reached the right person and that you will be getting back to them as soon as you can. This is the part where people like to get funny, maybe by saying, “hey, I’m out and definitely avoiding you,” which is funny if your friends are calling, but not if someone you want to work for is trying to reach you.
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
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Hi! I’m not here right now, I seem to have broken my tomatoes…You wouldn’t happen to have any tomato paste on you, would ya?
1. Turn on your phone and launch the Phone app. Turn the power on for your phone. Then, tap the Phone app.
Another point you want to bring up in the first few seconds of your call is why the person should keep on listening.
Hello! You’ve reached [Luke on the Customer Success Team at LinkedPhone]. Our office is currently closed but rest assured your call is very important to me. Please leave your name and number and let me know how I could be of service to you. I’ll return your call on the next business day. Thank you!
Many businesses want to sound professional and, as a result, end up creating boring, monotonous, and overly generic messages such as: “Hi, this is Joe. I’m either on the phone or away from my desk. Please leave me a message.”
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Note that the secretary has asked for the reason for calling so she can prioritize the patients who need the most help. She’s also keeping it short and to the point.
Make it obvious why you’re leaving the message by asking a specific question at the end related to why they should call you back.
16. Hi, you’ve reached [X Business Name]. Our regular business hours are [State opening hours]. If you need to reach someone immediately, please call [contact’s name] at [cell phone number]. If not, leave your name and contact information and a representative will get back to you when we re-open.
Avoid background noise. Whether you have music playing in your office, or you’re sitting in a coffee shop, background noise can make it difficult for your customers to understand your greeting. Limit the noise around you when you leave your voicemail greeting.
Many callers will be respectful of your wishes and follow your directives. This is extremely vital for reducing your voicemail volume.
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When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
I’m home right now . . . I’m just screening my calls. So just start talking and if you’re someone I want to speak to I’ll pick up the phone. Otherwise, well, what can I say?