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Professional — Lets them know who they’ve reached, why their call has not been answered and when they can expect a return call.Personable — Lets them know their message has been received by a real person who values their call and will reach back out to them. Including humor and a personal touch is extremely important here (even if your industry prefers to be more “robotic” in their communications). What is the most professional voicemail message?
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This call may be recorded or monitored for quality and training purposes. If you don’t wish this call to be monitored or recorded, then please let the answering machine know when you leave your message.
Whether you’re a small business or a large corporation, professional voicemail greetings make your business look more professional, and can also help to increase sales and improve customer satisfaction.
3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
You know that your callers are making inferences about your business and brand. If you want your voicemail recording to leave a positive impression, smile when you record it! Research shows that smiling affects how we speak, and listeners are not only able to identify that people are smiling, but also what the intent is of the smile based on voice intonation alone.
Creating solid business voicemail greetings requires a little finesse. You want to make the best impression and set the right tone. However, sometimes you need to break from the norm and create business voicemails that will do some of the work for you.
Good day. You’ve reached the residence of the O’Meara family on 5th and Oak. We regret not being able to attend to your call. However, if you choose to, you may leave your contact information at the tone, and we shall be most happy to return your call as soon as we are able. Thank you for your call. Include the name of the individual, family or business State you are sorry you cannot get to the phone Ask them to leave their contact information behind Thank them for their call Informal Voicemail Greetings
The main point that we want to drive home with this article is that you shouldn’t overthink your business voicemail greeting. Just keep it short, and state the relevant information.
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There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling. It does convey a certain level of interest when someone is willing to hop on the phone with you. If they were less interested, they would probably send you an email or fill out a form on your website.
Magic numbers for timing your voicemail in the industry average around 20 seconds per message.
Website: https://www.marketingmessages.com/media/Sample-Voice-Prompts-For-Healthcare.pdf
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