Sheehan, who is 28, says the demise of voice mail is part of a general shift away from more formal communication in all forms.
KEEP PHONE GREETINGS SHORT: If someone is listening to your voicemail greeting it's only because they intend to leave you a message. Don't make them listen to 3 minutes of rambling in order to do so. Plus, you're more likely to deliver a clean, professional read if you stick to shorter greetings. If more specific information is needed, direct
.
If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it. If you're away from your office, check your voicemail remotely to keep up with incoming messages if necessary. Or get voicemail to email capabilities set up on your phone system. Thank you for calling Merlow Plumbing. We are closed for Christmas from December 24th, 2015, until January 2nd, 2016. Our normal business hours are Monday through Thursday, 8 am - 6 pm. Please leave your message after the tone. Have a happy holiday, and we look forward to seeing you in the New Year. 5. Emergency Situation Voicemail Greeting
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
This is a lot like body language… the person on the other end can infer a lot from more than just the words you use.
The above greeting is a professional voicemail script used by many growing and established businesses. It delivers the message quickly and efficiently, without wasting the caller’s time.
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
Out of town? Your callers should know. Let them know with the following vacation voicemail greetings.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
There are several ways to give your voice mail a professional-sounding and “crisp” image. Of course, the content of what your voice mail greeting says is very important, too. So be sure to prepare your message in advance. Too many people try to “wing-it” and then the greeting sounds less-than-professional.
While you do the manual footwork, make sure to implement a system that automatically handles your client follow up via email to set yourself up for success.
1. Share basic information: “Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line.
Can Antidepressants Cause Mania, A Vontade Old Hunting Jacket, Moraine View State Park, Lose Weight Phrasal Verb, Marseille Beach France, Grayton Beach Homes For Rent, Angle Of Attack Ground School, Median Voter Theorem Quizlet,
AccountingBlog NamesBlogging TipsBusinessCommunicationEmployees and HREntrepreneurFeaturedFinanceGeneralLogosMobilePeoplePros and ConsPsychology Business VoIPHosted PBXSIP TrunkingEnterprise VoIPCall Center SoftwareUnified CommunicationsWeb ConferencingTeam CollaborationResidential VoIP
You message should convey the same courtesy to your callers as a person would who is speaking to someone in your office. Saying things like "thank you for calling" and "have a nice day", in addition to watching your tone of voice, will help you to represent your office in a compassionate and professional manner.
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!