Many businesses want to sound professional and, as a result, end up creating boring, monotonous, and overly generic messages such as: “Hi, this is Joe. I’m either on the phone or away from my desk. Please leave me a message.”
What information do you have access to that they want? Highlight the gap between what they currently know and what they want to know.
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If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
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If you are family/friends, press 1. If you are someone looking to give me a job, press 2. If you are one of the multiple out-of-area code numbers that constantly insist upon calling me, even though you should know by now im never going to answer, press the …
When it comes to how to leave a professional voicemail, making it sound as ‘warm’ and not ‘cold call’ as possible is important.
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
The best way to get a call back is to make the prospect feel like it’s all about them. Focus on what they want and how you can provide the solution.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
Voicemails need to maintain a professional consistency that’s aligned with the entity it’s representing. That said, the structure can vary depending on the situation. There’s no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
6. Adele Sings Hello as an Outgoing Phone Message. A great way to incorporate a fun voicemail greeting in today’s age is re-writing the lyrics to a current billboard topping hit.
Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."
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5. You have reached [your business]. We are currently closed. Our normal hours of operations are from [hours] [days]. We are closed on [days]. Please leave us a message with your name and number and we will return your call when the office reopens. You may hang up after leaving your message or press the [key] for additional options. Thank you for calling.
One of the things to remember before recording your business voicemail greetings is to identify your pain points. This will help you to state more clearly for your clients in leaving enough context when leaving a voicemail.
Not everyone is not going to return your voicemail messages. However, by using these techniques you will certainly get a lot more callbacks than if you were to use the normal long winded and weak salesperson voicemail that is left by so many salespeople. Good luck! Win more clients by creating impressive digital business proposals, price quotes, and contracts using ClientPoint Software