Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
70% of local searches online result in a phone call; In 2014, 80% of callers sent to voicemail said they do not leave messages because they don’t think they’ll even be heard. If you want your voicemail greeting to work for you and not against you, it’s important to pay attention to the details.
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Now repeat that same message in your voicemail using your secondary language. Here, we have chosen Spanish:
These issues limit the quality of the recording because the amateur actor doesn’t know how to speak with the proper enunciation and cadence for phone system recordings, and there’s no experienced director handy to provide guidance.
You message should convey the same courtesy to your callers as a person would who is speaking to someone in your office. Saying things like "thank you for calling" and "have a nice day", in addition to watching your tone of voice, will help you to represent your office in a compassionate and professional manner.
Mortgage Real estate agent Mortgage Tips Tips for real estate agents All about mortgages Useful At the least, the recording should include your name, the name of your company and your office hours. You can also include the best way to reach you—such as an email—and provide that contact information. If they can leave a message, let them know in the message.
When recording your voicemail, feel free to adjust your script as needed to sound personable.
A phone call to your business is often the first encounter your customers and prospects have with your company. If no one is available to take the call, having the best professional voicemail greetings possible is important to leave a great first impression and to ensure that business opportunities don’t slip by.
There is no way to know who has listened to your voicemail unless the caller leaves you a message.
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
The reality is you’ll never know when the perfect time for your prospect, but you can be smart about when not to call.
Now repeat that same message in your voicemail using your secondary language. Here, we have chosen Spanish:
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
When your prospect’s day starts and endsIf they have a secretary screening their callsWhat times are likely for them to be in meetings
13. "Hello, you've reached [company]. If you're looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to chat with our team? Leave your name and number, and we'll return your call straight away."
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From time to time, the information provided in your voicemail greeting will update. Maybe your business hours or phone number will change. No matter what the change is, make sure that if the altered information appears in your voicemail greeting, that you update the recording as soon as possible. Don’t mislead customers through mistaken communication.