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Hi! I’m not here right now, I seem to have broken my tomatoes…You wouldn’t happen to have any tomato paste on you, would ya?
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In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
Nobody wants to play phone tag. Skip the back and forth by explicitly telling the caller to leave their name, number, and the best day(s) and time(s) to reach them. Your clients will appreciate you not wanting to waste their time.
“Congratulations! You’ve reached the right person! It’s [your name]. Unfortunately, you’ve called at the wrong time. Please leave a message with all your contact information, and I’ll call you back within 24 hours.”
3. Stammer-Filled Voicemail Greeting from Jimmy Stewart. Jimmy Stewart, born James Maitland Stewart, has a voice that is unmistakable and 100% unique to him.
To be safe, a great tactic is to state your phone number and then repeat it. This eliminates any guesswork if the person on the other end has trouble understanding the number when you first say it.
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What information do you have access to that they want? Highlight the gap between what they currently know and what they want to know.
Finally get an answering machine. Now how does this thing work? Hmmm. Press record button, I did that, and the light should be on. I wonder why it’s not working right. Hmmmm, I wonder what this button does……
17. "Hello! You've gotten the voicemail of [your name]. Leave your name, contact info, and the answer to the eternal question ‘Which came first, the chicken or the egg?' Anyone who gets it right will receive a call back."
A virtual business phone system like Grasshopper can help you create a professional, reliable voicemail greeting. It includes instant response and custom greetings, as well as access to the Grasshopper Voice Studio and professional voice talent for a one-time fee of $75.
If anything big changes- address, phone, etc.- make sure you correct your voicemail early on. Keep It Short; We know, we know. We just gave you all this information and we’re now telling you to ‘keep it short‘. But, a professional voicemail greeting (or any for that matter) shouldn’t go beyond 20-25 seconds.
Creating a professional voicemail greeting isn’t complicated, but you need to keep a few things in mind to ensure success. The following tips will help: Be friendly and welcoming - let your company's personality shine!; Have a clear voice, speak at a slow to moderate pace, minimize background noise; Ensure the greeting is human and approachable; Keep the greeting short and informative; Ensure the greeting doesn’t sound robotic or unnatural; Show your gratitude for the call by saying thank you; Manage expectations by clearly stating when the client can expect a callback.
7.) Welcome to the law office John Doe. Sorry, we're currently unable to answer your call personally, as you call during our annual holidays. Feel free to send us an email to [email protected] - We will contact as soon as possible at our return. In urgent cases, please contact our office representative. These can be found on our website www.lawoffice-johndoe.de. Many thanks for your call - Good bye.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
Oh lord…is it you…again? Well, if you must, leave a name and number after the beep. I’ll try to return the call, if I can stand it, that is.