You don’t want it to sound too scripted. So queues are a great way to make sure you stay on point without sounding like a robot!
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
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70% of local searches online result in a phone call; In 2014, 80% of callers sent to voicemail said they do not leave messages because they don’t think they’ll even be heard. If you want your voicemail greeting to work for you and not against you, it’s important to pay attention to the details.
When recording, choose a quiet area, speak clearly, and use your full name (first and last).
Your voicemail is important. This is probably one of the first things that will give your Placement Consultant and/or employer their first impression of you. As such, it is essential that you make sure your voicemail message is as professional as possible. When going through the application and interview process you should avoid these situations:
Your message is a period of time that they are forced to wait through in order to do what they called to do in the first place — relay information to you.
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
The Right Way to Leave a Voicemail 1. Assess your surroundings 2. Prepare a brief outline 3. State your name and telephone number 4. Identify your purpose for calling 5. Speak in a confident, respectful tone 6. Remain brief 7. Briefly restate your point and contact information
It's easy to get carried away in a voicemail and include more detail than is necessary. We've all been in that situation where the automated or pre-recorded voice on the end of the line goes on and on with more information than you can take in.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
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Find out WHY a professional voicemail greeting is so important: Why You Must Have a Professional Voicemail Greeting. Hello, thanks for calling (name), I’m unable to answer your call at the moment. Please leave a message and I’ll return your call as soon as possible. Thank you.
The best way to get a call back is to make the prospect feel like it’s all about them. Focus on what they want and how you can provide the solution.
4. Humorous Voicemail Greetings. While straightforward is always the safe bet, certain entities can go to the humorous side of voicemail greetings. Before taking this route, consider the type of callers and the persona the recipient is trying to convey.
No one should be calling during the holidays, and yet some people do. When you’re out for the holidays, create a voicemail greeting that communicates the cheerfulness of the season while still staying professional.
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