In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
When leaving your voicemail and phone number, do not say, "Please call me back at ..." Nothing sounds more like a salesperson making a cold call then saying, "please call me back at...".
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Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
Ryan Bozeman is a writer and conversion optimization consultant in Seattle, WA. He works with B2B technology startups, helping businesses find and execute effective content strategies. Any views or opinions represented in this post belong solely to the author. 8 Ways To Build Brand Trust & Make Your New eCommerce Business Look Established Tools, Templates, & Tactics You Can Use To Start, Run, & Grow Your Business 100+ Startup Tools About Us Work With Us Go to UniTel Voice »
For many small businesses, it may not be possible to pick up the phone immediately. Other times, you may receive a call after hours or during a busy time when no staff is available to assist a caller.
We’re all busy and have short attention spans, especially when it comes to listening to a pitch. Your prospects are no different — and you can use this knowledge as a tool to cut through the noise in their inbox.
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
“Hi, you’ve reached the desk of (your name). I’m currently out of the office on vacation and will return on (insert date). If you need immediate assistance, please call my assistant, (insert assistant name) at (insert assistant’s phone number). Otherwise, leave your name and number, and I’ll get back to you when I return.”
Here, the ophthalmologist is not in a position to receive a call. However, he/she makes sure the patient’s need is addressed.
Hello, you have reached the reception of Dr. X please leave your name, reason for calling, and your number so I can call you back as soon as I can. If you are experiencing a medical emergency please hang up and dial 911.
“Hi, you’ve reached the desk of (your name). I’m currently out of the office on vacation and will return on (insert date). If you need immediate assistance, please call my assistant, (insert assistant name) at (insert assistant’s phone number). Otherwise, leave your name and number, and I’ll get back to you when I return.”
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3.) Bonjour et bienvenue. Veuillez ne pas raccrocher. Vous serez rapidement mis en relation avec quelqu’un.
Before you record your business greeting, make sure to write it down first. Finalize your script and then rehearse a few times before you record the final business voicemail.
4. Liam Neeson Threatens and Delights Your Callers. Liam Neeson has been acting for decades but it was his recent role in the hit movie Taken that caught the attention of a younger audience.
Shut the office door and turn down the music—it’s time to record! Pretend that your office is your music recording studio as you prepare to vocalize your message. Remember that obscene background noise can be a major turn off to potential customers and prospects.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.