Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
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To best assist your callers and effectively route their calls, you will need to classify your call types.
Letting callers know to leave their name and number so you can call them back is an excellent way to get the right information that you may need from someone that you missed a call from. Otherwise, you might be left with a number with no name to ask for or vice versa. If you run a business and want to include something that usually comes up in professional phone calls, include that as well. For example, if people often ask you to check on business orders, ask them to leave the shipping number so you can get back to them with a ready response. Most Professional Voicemail Greeting
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They don’t necessarily not want to talk to you, but they’re worried about getting roped into a conversation that eats away a precious hour or their day.
Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.
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Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."
Hello, you have reached the voicemail of Jim Smith. I am currently out of the office and will return on Sept. 14. I will be checking my voicemail messages periodically, so please leave me a message and I will return your call as soon as possible.
So long as phones can ring and eyes can see, leave a message, and I’ll get back to thee.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
The Right Way to Leave a Voicemail 1. Assess your surroundings 2. Prepare a brief outline 3. State your name and telephone number 4. Identify your purpose for calling 5. Speak in a confident, respectful tone 6. Remain brief 7. Briefly restate your point and contact information
Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
A great voicemail greeting can even make people look forward to you returning their call. Whether you want to install a professionally recorded voicemail greeting, or you want to record one yourself, it helps to know what you want to say before you record. Here are some helpful examples.
As you look to update your script, here are a few questions to ask: Will your voicemail greeting be funny, so your callers think your business is fun? Do you want the tone to be more professional, so it gives callers the impression you only work with Fortune 500 companies? Do you want to record a brief message, or will a more detailed message be helpful? Knowing these answers will help you craft a personal voicemail greeting unique to your company.
8. Hello, you’ve reached [your name], [your job title] at [your company]. I’m sorry for missing your call, but if you leave a message that includes your name and contact information, I’ll get in touch as soon as I can.