You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
17. Hi, this is [your name] at [X Business Name]. Our office is currently closed, but I’ll be back in the office at 9 a.m. tomorrow. Feel free to leave a message or send me an email at [email address], and I’ll get back to you as quickly as possible.
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Make sure you visit the recording practise page where you can record your phrases and perfect them before putting them on your phone.
A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
Informal voicemail greetings are those that don’t adhere to the rules of professional and business voicemail greetings. Here, you are free to just leave a simple greeting, or use it to show your more witty side. This style of greetings can be used for both home and business if you like, depending on the type of caller you expect. For instance, a novelty shop could probably create a rather informal message, using sound effects that represent the type of items they sell.
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
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Your business’s voicemail greeting could be a potential customer’s first impression. Learn how to record an excellent greeting here! Click To Tweet
Record a voicemail greeting in-app. Upload an existing voicemail file (MP3) Create a text-to-speech voicemail greeting. Step 1 - Navigate to your Phone Numbers. First, go to My Phone Numbers. ⚡️If you're an admin of an OpenPhone organization and want to modify one of the company numbers, go to your Company Phone Numbers. Step 2 - Select the
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14. Hi, you’ve reached [business name]. We can’t take your call at the moment, but if you leave your name and number, the next available team member will return your call as soon as possible.
Here are some of the examples that we have picked for you. By getting inspired by these, you can come up with your own unique greetings too.
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The listener needs to know who they’re talking to. Don’t forget to include your full name and phone number so that they can return your call.
Oh lord…is it you…again? Well, if you must, leave a name and number after the beep. I’ll try to return the call, if I can stand it, that is.
Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.