Voicemail is one of the oldest and most basic features found in phone systems, yet it also seems to be the most overlooked feature, too. Businesses usually leave a generic greeting for callers, and think nothing more of it. But voicemail greetings are one of those seemingly trivial things that help project your brand’s image and say a lot about your company. So in order to help you create a voicemail greeting that makes people feel as welcomed, follow these tips below:
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
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After you have stated in your business voicemail greetings what you want the clients and customers should do when leaving a message, it is important to remember that you keep your voicemail messages short and concise. Use smaller and simplified words rather than business jargon your customers will not understand.
Make sure your voicemail status is set to On. Set your greetings: Standard Greeting: Select the greeting that you just created. This will be the main greeting that callers will hear when they are transferred to your voicemail. Alternate Greeting: You can also set an alternate greeting to switch to when you are on vacation or in a meeting. By
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call. Thank you from everyone at [LinkedPhone].
Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.
What is an Example of a Professional Voicemail? The above might sound fine, and it can work as a starting basis to create your voicemail script. But what if you want to work from an example to get a sense of how it will sound? Let’s use a sample voicemail of someone selling business widgets that save administration costs.
32. Hi, you’ve reached [your name] at [X company]. Our office is currently closed until [X date]. Please leave us your name and number, and our team will get back to you as soon as possible. Enjoy [X holiday].
Please note: I reserve the right to delete comments that are offensive or off-topic.
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I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
This video on English Voicemail Greeting Sample covers the key areas of English pronunciation such as double / diphthong vowels, long vowels, word stress and word endings and more.
The average voicemail response rate is only 4.8% according to statistics. So what makes those few voicemails stand out from the crowd to get a response while others go totally bust?
The next step is very important and you need to get it right. Say your phone number two times very slowly so the person has enough time to write down your number as they are listening to your message the first time.
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.