If you are recording a voicemail message for business, be sure you include your name and your company’s name, so people know who they are calling and were they are reaching them. If you do not include the business name, they may think they have mistakenly called you at your personal number. Step One: Introduction. Start with an upbeat greeting that includes the name of the person you’re calling: “Hi, Tim!” “Hello, Susan!” “Good morning, Tom!” Then, introduce yourself by giving your name, company name if applicable, and telephone number. Step Two: Message. Step Three: Recap and sign off. What is a professional voicemail greeting?
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
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Sorry, Chris and Susan aren’t here right now. Please leave your name and number after the tone. If you are calling regarding an outstanding debt, please leave your message before the tone.
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Click! Hang up, perfect voicemail. You do not need to say the phone number twice.. Let’s assume you’re going to have a seven minute spiel and you don’t want them to replay it because you’re phone message is ten minutes long of course. But if your phone message is just a couple of seconds, one time is enough.
Informal voicemail greetings are those that don’t adhere to the rules of professional and business voicemail greetings. Here, you are free to just leave a simple greeting, or use it to show your more witty side. This style of greetings can be used for both home and business if you like, depending on the type of caller you expect. For instance, a novelty shop could probably create a rather informal message, using sound effects that represent the type of items they sell.
If your prospect has already made up their mind about you or what you’re offering by the end of the voicemail, chances are they won’t respond with a callback.
Professional voicemails are important, because they’re an extension of your personal brand, reflecting what level of professionalism you offer. Use these voicemail greetings for work or personal cell phone messages for your specific needs. You can choose a voice that will best suit your business and will deliver a warm and professional voice message. Your callers don’t want to hear a cold and indifferent machine voice. The information you want to put in your voicemail should be succinct enough for your callers to get every bit of information they need. Leave the relevant information in a clear and precise manner. Professional voicemail greetings for work should be informative. The first message the customer hears should have the company’s name so they can be sure they’ve reached the right number. Be courteous and informative. This could be their first point of contact, and you want it to be enjoyable. You may also like 30 Best Wishes and Congratulations for New Business Adventures If you’re going to make your voicemail message humorous in some way, it should be tasteful and aligned to your brand. It shouldn’t get in the way of giving customers enough information when they call. Your voicemail greetings for work should be welcoming and friendly but not too informal. Customers want to feel confident that they’ve contacted a professional, that the company values their call, and they have made the right choice. So be friendly but not too nonchalant. Your voicemail greeting should be clear, concise and to-the-point. You don’t have to put your clients through a sales pitch when they are trying to just get some information.
9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
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Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
But to make them work, you need a business phone system that makes recording, tweaking, and uploading voicemail greetings simple. MightyCall provides such an answer for businesses. With simple, visually-based call flows, adapting your voicemail messages for different seasons, customers, and even different times of day demands no tech knowledge
While missed calls aren’t ideal, you can let your caller know you’re still there for them by having a great voicemail greeting. The best business voicemail greetings let your customers (and potential customers) know why you’re not available and how they can best get in contact with your business. They are also short and to the point. You usually want to keep your greeting between 6 and 24 seconds long so callers don’t hang up halfway through.
When recording your voicemail, feel free to adjust your script as needed to sound personable.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
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33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return. .