The 8 Rules of Phone Etiquette at Work. Follow these 8 rules for good phone etiquette on the job. Be prepared. Get familiar with your phone, and learn how to transfer calls. Answer right away. Answer within three rings. Announce yourself. "Thanks for calling Company Name" . Be an active listener.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back.
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For many of us, our professional voicemail greeting is a crucial first impression. For others, it might be something that our clients and partners hear over and over again. An unprofessional voicemail greeting reflects poorly on you, and while it’s easy to overlook, it’s just as easy to fix. Script it out beforehand. Make sure information is specific and up-to-date. Keep it short. Use a quality recording. Smile when you speak. Script your voicemail message
Be sure to let them know how you got their information when you leave a voicemail.
Hi there! You’ve reached [LinkedPhone – Where Freedom Rings!] We’re away at the moment but please leave your name, number, and let us know how we can help you. We’ll make sure the right team gets back to you within [the next 24 hours]. We appreciate your call. Thank you.
Practice makes perfect when it comes to mastering confidence in your voice, so practice on a friend, colleague, or family member to make sure when it’s time do it in real life it feels like second nature.
Hi, this is [your name] of [your business]. I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks. Always: Answer your phone whenever possible. … Sometimes: Put your phone on vibrate mode. … Never: Have an inappropriate voicemail message or hold music. … Do: Return phone calls promptly. … Don’t: Talk over the caller. … Embrace: A professional greeting. … Avoid: Goofy ringtones. How do I leave a good voicemail message?
In Australian English it’s pronounced with the vowel /a:/ like in ‘part’. Problems arise when people use the /ʌ/ vowel (like in ‘up’) instead of /æ/ or /a:/. If you do this is will sound like the worst swear word in English. Many non-native speakers often pronounce the vowel /æ/ more like /ʌ/ because they don’t have a vowel like /æ/ in their first language. Many speakers of European languages will do this (Spanish speakers and Italian speakers) and also speakers of Japanese and Korean. This problem with /æ/ also means that if you say the word ‘back’ in your voicemail greeting sample, you are likely to pronounce it more like ‘buck’. remember to pronounce word endings in English. Check you aren’t dropping any endings off or mispronouncing them.
When recording a personalized voicemail greeting on your office phone, your greeting should include only the company name and your extension number. When recording a personalized voicemail greeting on your office phone, your greeting should include only the company name and your extension number. State your name and spell it out if you’re asking callers to follow up with written correspondence. State your company name and department name. Let callers know that you cannot take their call right now. Invite them to leave a message. What should I record on my work voicemail?
A clear, professional voicemail greeting is essential for job seekers and professionals living in English speaking countries. Job recruiters, managers and colleagues will all expect a good, clear, professional voicemail greeting when they call you.
Being personable is key in having your caller look forward to receiving your callback. To do this, use different intonations in your voice to convey enthusiasm.
Website: https://corporatefinanceinstitute.com/resources/careers/soft-skills/professional-voicemail-greetings/
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
Website: https://blog.toky.co/create-greeting-audios-free-using-text-to-speech-tts-services/
A proper voicemail greeting plays an important role in putting a positive or negative impression on your callers. Try being a caller for a second and think, you have called someone and he/she is not available. What do you except from his/her voicemail? All the things that you can think of should be present in your voicemail. If you come up with many ideas, write them down and see which one sounds better. PROFESSIONAL VOICEMAILS • Hello, you have reached XYZ’s voicemail, I am not available at the present moment, but if you leave your name, number and a short message I’ll be sure to get back to you as soon as possible.
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
You don’t want it to sound too scripted. So queues are a great way to make sure you stay on point without sounding like a robot!