5. Voicemail greetings for holidays. Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
They don’t necessarily not want to talk to you, but they’re worried about getting roped into a conversation that eats away a precious hour or their day.
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Considerations for a quality, professional voicemail greeting. When creating a voicemail script for your business, there are several points to consider. First, think about your brand’s image and voice. You want the voicemail message to represent your …
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This is also a great way to show you care about what they have to say and you’re inviting them to tell you.
Looking for guidance on how to record the perfect voicemail? Learn how to record professional business voicemail greetings.
Include Basic Information: Your voicemail greeting should include basic information such as your hours of operation and location. This will help you to screen out calls during office hours, and also unnecessary voicemail inquiries.
Need your voicemail recording as soon as possible? Depending on the complexity of your job, you can receive your final audio files in as little as one day.
The script is relatively similar, but the doctor is including a good reason for not being available, so patients don’t feel like they’re being ignored. He’s also left another avenue for patients to get in touch if they need some urgent help.
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
Finally, make sure to speak clearly and slowly. Don’t mumble, and make sure your greeting is free from background noise. Nothing paints an unpleasant and unprofessional company image more than a voicemail greeting with static noise, traffic sounds, or colleagues talking in the background.
Increase your know, like, trust factor by injecting your voicemail with your personality… whatever that means for you.
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
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For many of us, our professional voicemail greeting is a crucial first impression. For others, it might be something that our clients and partners hear over and over again. An unprofessional voicemail greeting reflects poorly on you, and while it’s easy to overlook, it’s just as easy to fix. Script it out beforehand. Make sure information is specific and up-to-date. Keep it short. Use a quality recording. Smile when you speak. Script your voicemail message