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Voicemail is one of the oldest and most basic features found in phone systems, yet it also seems to be the most overlooked feature, too. Businesses usually leave a generic greeting for callers, and think nothing more of it. But voicemail greetings are one of those seemingly trivial things that help project your brand’s image and say a lot about your company. So in order to help you create a voicemail greeting that makes people feel as welcomed, follow these tips below:
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If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
34. Hello, this is [your name]. I’m currently out of the office celebrating [X holiday]. I’ll be back on [X date], so leave a quick message and I’ll be sure to return your call when I get back. Have a happy [holiday]!
An attractive voicemail can be a major factor in appearing professional and legitimate to the outside world. When recording a professional voicemail for your business, your validity is evaluated subconsciously by those who call you. Don’t make the mistake of overlooking this simple yet valuable component of your brand!
While email and text support saw an increase in recent years, many customers, partners, and potential hires still prefer to call your company directly. When writing your voicemail script, include basic information such as a short greeting, your company name, an invitation to leave a short message, and the time frame in which the caller can expect a return call. If relevant, you may want to include your office hours, extensions for company departments, and the contact information for your office manager or HR department.
Nicole Etolen Personal voicemail greetings should be short and to the point. Creating a personal voicemail greeting is important for both your personal and business phone lines. Greetings not only let callers know that they reached the correct number, but gives you a chance to provide important instructions that will help streamline your voicemails.
Thank you for calling [LinkedPhone]. Due to the current pandemic, our team members are working remotely and are available [Monday through Friday from 9am to 7pm Eastern Standard Time]. Please leave a message with your name, number, and how we can serve you. We will respond as promptly as possible. Thank you for your patience during this unprecedented time. Let’s get through this together. Stay safe and well.
4. Enter your voicemail password. If you have set a password lock for your voicemail account, you will be prompted to key it in. Use the dial pad to do so.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
Voicemail Script #8: The Professional Script. Some prospects need you to sound professional. All they want is a straightforward solution to their pain points. In such cases, you need to structure your voicemail to be precise and direct. Here’s an example of a professional voicemail script: “Hello, this is [name] from [company name].
• This is XYZ. I’m sorry I cannot take your call right now. Please leave your name, phone number, and a detailed message, and I will contact you as soon as possible. Thank you.
Thank you for calling [LinkedPhone]. Due to the current pandemic, our team members are working remotely and are available [Monday through Friday from 9am to 7pm Eastern Standard Time]. Please leave a message with your name, number, and how we can serve you. We will respond as promptly as possible. Thank you for your patience during this unprecedented time. Let’s get through this together. Stay safe and well.
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42. Hi, you’ve reached [X company]. Our team is currently out of the office or assisting other customers. Leave your name, number, and a brief message so we can direct your call to the proper team member when we return.
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Informal voicemail greetings are those that don’t adhere to the rules of professional and business voicemail greetings. Here, you are free to just leave a simple greeting, or use it to show your more witty side. This style of greetings can be used for both home and business if you like, depending on the type of caller you expect. For instance, a novelty shop could probably create a rather informal message, using sound effects that represent the type of items they sell.