Website: https://www.phone.com/phone-support/features/how-do-i-set-up-my-voicemail/
This is also a great way to show you care about what they have to say and you’re inviting them to tell you.
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Another tactic here is to add some urgency, such as a limited time, to your incentive.
The concept may seem simple, but when the pressure is on and the clock is ticking, it’s sometimes easy to forget this extremely important detail.
To best assist your callers and effectively route their calls, you will need to classify your call types.
When clients or customers want to learn more about your business, oftentimes after checking out your website and social media, if they have further questions regarding your products or services, they’ll pick up the phone and call.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
Your voicemail is important. Keep in mind, this is essentially one of the first impressions the hiring manager will have from you. You need to make sure your voicemail is as professional as possible. Whether you are trying to be funny, trying to show off your singing abilities or shouting in the car with the windows down, chances are the hiring manager won’t be impressed. Go into a quiet room and record a simple, “Hi, you’ve reached Kim Costa. I’m sorry I missed your call, but if you please leave your name, number and a brief message I will get back to you as soon as I can. Thanks!” You really can’t go wrong with this. Trust me when I say that hiring managers probably don’t want to hear your high school’s fight song.
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It is important that you monitor your performance indicators for you to check if the slightest of changes can bring a difference to how many voicemails are received.
If you’re a small business owner, we recommend going with the RIY (record it yourself) route. First, it’s more affordable. Second (and more importantly), if your clients expect to work with you directly, they will expect to hear your voice when they place a phone call.
“Hello, you have reached Megan N. Turner. I’m sorry that I can’t get to the phone at the moment. If you would please leave your name, best way to reach you, and your message after the tone, I will get back to you as soon as possible. Feel free to also shoot me an email at [email protected]. I look forward to speaking with you. Thank you and have a wonderful day!”
This means you’re contacting the prospect in multiple ways and increasing your chances of somehow getting a response — Whether it’s via phone or another way.
Nobody wants to play phone tag. Skip the back and forth by explicitly telling the caller to leave their name, number, and the best day(s) and time(s) to reach them. Your clients will appreciate you not wanting to waste their time.
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You may rearrange your voicemail record depending on the voicemail service provider you use.