I began my career with over 15 years in sales and sales training. Among other roles, I was a national sales trainer and a branch manager for Wells Fargo Home Mortgage.
41. Hello, you’ve reached [X company]. Leave a message so we can call you back as soon as our team has a spare moment.
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04You have reached the offices of [your company/business]. Our representatives are all currently engaged. If you leave us a message with your name and number, we will get back to you in the earliest possible time. Thank you for calling and have a good day. Lines can often get busy for companies that have several representatives. This reassures clients that someone will get back to them once they are free.
Do you speak a second language and serve customers in an area that primarily uses a language other than English? Make it known that you speak both languages. Start the voicemail with the most dominant language spoken in your market followed by the same message spoken in the secondary language:
The concept may seem simple, but when the pressure is on and the clock is ticking, it’s sometimes easy to forget this extremely important detail.
Sometimes people avoid calling back altogether because they’re worried about one thing: Time.
A voicemail and voicemail greeting are two different things. A voicemail serves to leave a message and contact information to an individual or business. A voicemail greeting serves to welcome those who call while you are out, encouraging them to leave a message and contact information. A well-crafted voicemail greeting also serves as a tool where one can leave a good first impression.
Every professional knows how important having a LinkedIn profile is to network with people in the...
• This is XYZ. I’m sorry I cannot take your call right now. Please leave your name, phone number, and a detailed message, and I will contact you as soon as possible. Thank you.
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09Hey, I’m available right now but can’t find my phone. Kindly leave a message and I will call you back as soon as I get it. This cute message will help your callers know you aren’t close to your cell phone. They’ll be reassured that once you get their message, you’ll call them back.
Don’t be too hard on yourself. Chances are, that voicemail that you’ve recorded and deleted thirty times has been just fine. Your main goal is not to get in the way of the caller leaving a message, which is exactly what can happen if you overthink it or drone on too long.
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Following up with an email? Let them know at the end of the voicemail that’s what you’ll be doing.
Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.
Creating a professional voicemail greeting isn’t complicated, but you need to keep a few things in mind to ensure success. The following tips will help: Be friendly and welcoming - let your company's personality shine!; Have a clear voice, speak at a slow to moderate pace, minimize background noise; Ensure the greeting is human and approachable; Keep the greeting short and informative; Ensure the greeting doesn’t sound robotic or unnatural; Show your gratitude for the call by saying thank you; Manage expectations by clearly stating when the client can expect a callback.