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Hello! Thanks for calling [LinkedPhone’s Customer Success Team]. We are currently helping other customers achieve their goals and want to do the same for you! Please leave a message with your name, number, and a brief description of how we can serve you. We promise to return your call [before close of business today]. In the interim, you can also check out our website at [linkedphone.com] for helpful answers to our most common requests. Thank you.
This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
How to set up the voicemail greeting for your phone extension / direct phone number with Telzio. 0:26 - How to set up your voicemail greeting directly on you
On Air Recordings recommends you order professional voicemail greetings through their site, then describe the tone, approach, or voice direction you’re going for.
Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
Many people get nervous when recording a voice message. Add to that the pressure you might feel trying to create a professional greeting for your company’s phone number! Here are a few tips on planning and recording a voicemail greeting for your business, followed by the Phone.com tools that make it much easier to make classy greetings.
A DUI attorney needs to be available on urgent notice as the clients can get mired into specific charges anytime, anywhere. Let us analyze how the ideal attorney voicemail scripts should be.
Expand your message with 'We're sorry we couldn't take your call this time.' The inclusion of 'this time' or 'on this occasion' suggests that the voicemail is the exception rather than the rule.
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
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Website: https://www.simplepractice.com/blog/write-voicemail-script-private-practice-office/
There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.