Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them. Hi, you've reached the voicemail of Mike Downing. I'm not available to answer the phone right now. My office hours are Monday through Thursday, 10 am to 4 pm. Please leave your name and phone number and I'll get back to you as soon as possible. Thanks. 2. Company Wide Voicemail Greeting
The average voicemail response rate is only 4.8% according to statistics. So what makes those few voicemails stand out from the crowd to get a response while others go totally bust?
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Hello, you have reached the reception of Dr. X please leave your name, reason for calling, and your number so I can call you back as soon as I can. If you are experiencing a medical emergency please hang up and dial 911.
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During the holiday season, make your customers feel more welcome and give them the customer experience they hope through your voicemail by informing them that you will contact them after the holiday season.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"
That’s why it’s critical that each customer interaction with your business is consistent, positive, and represents the values and personality of your company. This includes your storefront, website, social media presence, emails, and every interaction you have with your customers, both online and in-person.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
This is also a great way to show you care about what they have to say and you’re inviting them to tell you.
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Your business depends on customer engagement, and voicemail messages are a large part of that engagement. A voicemail is nothing more than a digital recording system, where messages are stored for you to retrieve later. Voicemail allows you to be able to connect with customers while you are away or during your off-hours, where they can drop off a message while you are gone. A voicemail greeting, on the other hand, refers to the message that your callers hear upon answering the phone.
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When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message. Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting.
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Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."
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Hi, you have reached the voicemail box of X. I am currently busy with a client of mine and hence will not be able to take your call right now. Kindly accept my apologies for the same. Please leave your phone number, name and purpose of your call so that I can get in touch when I am free. Thanks for understanding.