And you can’t talk so fast they don’t understand you! Read on to learn more about how to make these twenty seconds count.
4. Voicemail greetings for calls received after business hours. You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support).
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Don’t leave customers and colleagues on edge. If you say you’re going to call them back, follow up. If you tend to fall behind in this area, encourage them to email you or reach out in another way. Better yet, learn how to forward voicemail to email so you can access the message anywhere.
• Hello. You’ve reached XYZ in (name of department). I am in a meeting and cannot take your call right now, so please leave me a message after the beep.
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
These work voicemail greetings are for the work phone that you and only you use. They’re highly effective because they help you establish a relationship straight from the voicemail. Or they help you share an important update in a simple, straightforward way.
Your voicemail should be very specific. It should be short and urgent. Use word's like "need", "should", "must" , or "have to" to create a sense of urgency. For example, say something like, "We need to discuss..." or "We should talk about..."
To record a new voicemail greeting, click the gear icon in the upper-right corner of your screen and select "Voice Settings.". Go to the "Voicemail & Text" tab to view your voicemail settings. Click "Record New," which may also say "Record New Message Using Phone.".
Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.
Hello! Thanks for calling [LinkedPhone’s Customer Success Team]. We are currently helping other customers achieve their goals and want to do the same for you! Please leave a message with your name, number, and a brief description of how we can serve you. We promise to return your call [before close of business today]. In the interim, you can also check out our website at [linkedphone.com] for helpful answers to our most common requests. Thank you.
Make sure you don’t use a monotone voice when you record your business voicemail greetings. Use inflection in your voice so you don’t sound like a robot.
The phone you use to record your greeting – and your surrounding – can turn your carefully scripted greeting into an unprofessional mess. Background noise is terribly distracting, so choose a quiet room or parked car to make your call. Landlines, or a “wi-fi enabled” cellphone call, can provide much better connection quality than a standard cellphone. If you must use a cell phone, be sure to use a high-quality headset for the best clarity.
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You can customize each greeting for each phone number within your OpenPhone account. In addition, you can change it as often as you need.
(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
We offer 24/7 support and abundant training resources for all of our customers including weekly live training sessions and one-on-one new customer training.
And be sure your email is as impactful as your call — You can use these essential email tools to make sure your cold email pitch is as perfect as your first voicemail outreach.