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The 8 Rules of Phone Etiquette at Work. Follow these 8 rules for good phone etiquette on the job. Be prepared. Get familiar with your phone, and learn how to transfer calls. Answer right away. Answer within three rings. Announce yourself. "Thanks for calling Company Name" . Be an active listener.

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The best way to get a call back is to make the prospect feel like it’s all about them. Focus on what they want and how you can provide the solution.
22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can. .

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Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
The above greeting is a professional voicemail script used by many growing and established businesses. It delivers the message quickly and efficiently, without wasting the caller’s time.

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If you’re ready to go the professional direction, congratulations! Here are some websites you can use to hire a service to record your greeting.
Want more info on how to make this kind of automation work for you? Check out this tool that seamlessly handles email outreach and prospect follow up for you.

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Here are 5 sample scripts for business voicemail greetings that will make you and your company look personable, knowledgeable, and professional. And here are some sample voicemail greeting scripts for doctors, lawyers, and dentists, in case you're not looking for business greetings.

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appropriate business voicemail greeting

Ever had someone leave you a voicemail and you can barely understand a word they’re saying?

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    1. Funny Answering Greeting from Seinfeld. Back in 1997, Seinfeld’s character, George Costanza, attempts to avoid a breakup call from his girlfriend and we hear his comical outgoing machine recording.

    The simple truth is that you need to be more aware of what you’re leaving for other people to hear. Sure, this doesn’t always register as a priority for users, but it’s never too late to reassess your greeting. a. Reading/Speaking in the Imperfect Tone: Tone is absolutely everything. Users don’t want to come off as being too nice, as it sounds insincere, or being too terse, as it can be interpreted as being rude. That being said, striking the right balance is absolutely essential. Your greeting exists as its own entity, and therefore, it should NOT rely on callers’ familiarity with you. Instead, it needs to appeal to the masses. As such, your inflection, i.e. the way you state your name and directions, needs to be both welcoming and firm. b. Injecting Humor & Insincerity: While humor/light heartedness can be welcoming, it can also convey a sense of informality, insincerity, and ultimately unprofessionalism. Why, because you’re not there to lend your humor or to contextualize. Instead, you’re assuming the caller has a working knowledge of your personality to ground the message. Though this might not sound like it’s all that terrible—it can be detrimental. As stated above, one should NEVER rely on a caller’s familiarity with you. Instead, aim to appeal to the masses. Humor is ultimately subjective, meaning not everyone has the same tastes; therefore, someone is bound to be turned off by a quirky or off-color remark. While implementing a light-hearted or even tongue and cheek tone can work, it’s just a really bad idea.
    9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.

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    My wife and I can’t come to the phone right now, but if you’ll leave your name and number we’ll get back to you as soon as we’re finished.

    Voicemail greetings are often a client's first interaction with your business, so its crucial you put time into this to convey a clear and accurate message while also putting across a positive first impression. Having a professional voicemail greeting may be the difference between a new opportunity and a missed caller.
    “Hi, you’ve reached [your name]. I’m away from[date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I’ll return your call when I return. Thanks and have a great day.” “Hello, you’ve reached [your name]. I’m currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,’ or looking for SPF 150 sunscreen] and won’t be back in the office until [date]. Leave your contact info and reason for calling and I’ll get in touch then.” “Hey there, this is [your name] from [your company]. I’m out of the office until [date]. In the meantime, please direct your inquiries to [coworker’s name] at [email address]. [He, she] can also be reached at [phone number]. Thank you.”

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    Voicemail greetings can include any information you’d wish to convey, such as special sales, bargains, alternate phone numbers to use, or your company’s normal working hours.

    Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
    These work voicemail greetings are for the work phone that you and only you use. They’re highly effective because they help you establish a relationship straight from the voicemail. Or they help you share an important update in a simple, straightforward way.

  • how to set a professional voicemail

    Do you have a landline at work? Make sure that all your phones, personal and business, have good clear, professional English voicemail greetings.

    Luckily, there are some simple tips to improve your voicemail messages and boost the odds that your prospect will return your call or pick up the next time you contact them. The first rule of phone prospecting is simple: don’t hang up without leaving a voicemail. If you show up as a missed call and you haven’t left a message, you’ve
    4. “Thanks for calling [your company]. We’re looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.” A simple, concise, and, of course, friendly voicemail greeting for your main business line.

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When you cannot answer your callers, the effect of a good voicemail and greeting is important. To create such a professional voicemail greeting, you need to pay attention to a few points. Here are some notes so you can create an effective business voicemail greeting.

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Website: https://www.onsip.com/voip-resources/smb-tips/business-voicemail-greetings-5-sample-scripts

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Before you read this, stop and listen to the voicemail greetings for your cellphone and business line. Seriously, I’ll wait.

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Your voicemail should be very specific. It should be short and urgent. Use word's like "need", "should", "must" , or "have to" to create a sense of urgency. For example, say something like, "We need to discuss..." or "We should talk about..."

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