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Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
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Give The Caller Instructions: Instruct the callers what topics you want them to leave voicemails for, and what topics you want them to call back for during office hours.
When you start to record the business voicemail greetings, be sure to pay attention that the professional voicemail is not able to pick background noises that could make your message sound distort and inaudible.
What information do you have access to that they want? Highlight the gap between what they currently know and what they want to know.
We’re all busy and have short attention spans, especially when it comes to listening to a pitch. Your prospects are no different — and you can use this knowledge as a tool to cut through the noise in their inbox.
What you do not want to do is say your phone number so quickly that the person has to listen to your voicemail multiple times to try and figure out your phone number. We have all gotten those annoying voicemail messages where the person said their phone number so quickly that we had to listen to their message several times to figure out their phone number. Don't be that jerk who leaves their phone number so fast that the other person has to listen to your message over and over to try and figure out what your phone number is.
Practice your spiel so you can speak with authority. This lets the caller know how confident, qualified, and prepared you are. The goal is to sound like you’ve been doing this for years, not a few minutes.
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
Make sure your voicemail status is set to On. Set your greetings: Standard Greeting: Select the greeting that you just created. This will be the main greeting that callers will hear when they are transferred to your voicemail. Alternate Greeting: You can also set an alternate greeting to switch to when you are on vacation or in a meeting. By
Mortgage Real estate agent Mortgage Tips Tips for real estate agents All about mortgages Useful At the least, the recording should include your name, the name of your company and your office hours. You can also include the best way to reach you—such as an email—and provide that contact information. If they can leave a message, let them know in the message.
Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
Hello, it’s obvious you have bad timing, because nobody is home. Please leave your name, telephone number, and a brief message in a voice similar to mine, and your call will be returned as soon as humanly possible.
What information do you have access to that they want? Highlight the gap between what they currently know and what they want to know.
A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
Your voicemail greeting is the first introduction to your office — what kind of impression do you want to leave?