You are a fantastic answering service. My clients really appreciate your professionalism.
For many small businesses, it may not be possible to pick up the phone immediately. Other times, you may receive a call after hours or during a busy time when no staff is available to assist a caller.
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Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”
Hi there! You’ve reached the domicile of Blackmore Enterprises [Horn Honk]. We’re sorry to have missed your call, but there’s only so many hours in the day where one has the chance to gut a zombie, or nail a corpse to a tree. As such, please leave your name, contact information, and message, and we’ll try to get back to you as soon as we can. Thanks much for your call. Leave your personal name or business name Say you’re sorry you missed the call Ask them to leave their contact information and message Thank them for their call
When leaving a voicemail, hanging up sends it. … The other person listens to the exact same audio file that you recorded by leaving the voicemail on that automated system, which just so happens to be the same exact system playing back that audio file as output for the intended recipient.
Remember that Brittney Spears song where you hear her voicemail greeting at the end and she does that fake-out “beeeeep” and says “do yo thang?”
Voicemail Greeting Sound Files. Bill Crystal / Fernando Lamas – You look marvelous. New: voicegreeting02.mp3
Using studio-grade audio recording equipment helps ensure the audio for your business voicemail greeting is clear and easy to understand, minimizing the risk of misunderstandings.
If someone takes the time to call and leave you a voice message, they usually have a reason that they are calling. It does convey a certain level of interest when someone is willing to hop on the phone with you. If they were less interested, they would probably send you an email or fill out a form on your website.
With all these things to include, it's easy to write your greeting the wrong way. To keep it simple, something like this:
A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
“Hey Henry, I’m reaching out because I recently helped someone in a similar position to you save X amount of dollars…”
Feel free to add a personal touch to make your voicemail message fun and interesting. Clients will feel reassured when they know their messages have been received and you will get back to them.
Here are some tips for leaving courteous and business-like voicemails that will get returned. Think it through first. … Introduce yourself. … Speak slowly. … Speak clearly. … Mention your availability. … Keep it short and sweet. … Make sure your details are clear. … End the voicemail professionally. How do I get a professional voicemail? “Hi, you’ve reached [your name] at [your company]. … “Hi, you’ve reached [name] at [company]. … “Hey, this is [your name]. … “Hello, you’ve reached [your name and title]. … “Hello, [Person’s name] is chasing new adventures and is no longer with [Company name].
Hey guess who this is? You guessed it. Guess what you have to do now? You guessed it.