If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.
How To Make Professional Business Voicemail Greetings. A great business voicemail greeting will inspire your customer to leave a message rather than hang up, or get them to go somewhere else where they can get a more immediate response from your business. Since you only have those few seconds to make a great first impression, be sure to follow some of these crucial do’s …
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As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
For more general advice on voicemail messages, read our tips and examples for business voicemail greetings. Phones Download OnSIP apps Promo Offer Purchase OnSIP Phones Resources Educational Content OnSIP Help Pages OnSIP Network Status Contact 1 (800) 801 3381 OnSIP Team Directory Email Us Work with us Become a Partner Developer Tools About Us
Good afternoon. You have reached the office of (…). Leave a brief message with your contact information. I will call you back as soon as possible.
While you do the manual footwork, make sure to implement a system that automatically handles your client follow up via email to set yourself up for success.
The next step is very important and you need to get it right. Say your phone number two times very slowly so the person has enough time to write down your number as they are listening to your message the first time.
For example, a message like, “Hi, this is Jim. You know what to do.” Well, not everyone is going to know what to do—i.e. they won’t leave you inclusive information. Additionally, they may not leave you a message at all. Aside from this, humor can again be detrimental to your message, this time lending itself to ambiguity and costing you clarity. For example, if a message read, “Hi this is Jim, sorry I can’t answer your call right now. Please leave your name and number and I’ll call you as soon as I can, but you already knew that right? Do I need to tell you what to do?” This is worse than the previous example as this is confusing and can also come across as rude and unprofessional. Complicating a greeting with phrasing like this is sure to cause some harm. e. Ignoring Personality & Identity: Don’t use computer generated greetings. Some users leave default messages (‘you’ve reached the voicemail box of 777-777-777, please leave a message). Believe it or not, even this can cause problems. Callers may be unsure if the voicemail box belongs to you; therefore, they don’t leave a message. Also, some may even be uncomfortable leaving information through a message in a nameless voice message box. As such, impersonalization can cause ambiguity, which again can hurt the effectiveness of your voice message system. This doesn’t mean you have to make an elaborate greeting if you don’t want to, just insert your voice and name so at least callers know they’re calling the right person.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP.
“Hey, there! This is [your name]. Please leave me a message with your name, number, and the reason you’re calling. If you also tell me [insert random fact] I’ll be sure to move you to the top of my call list. Have a great day!”
3. Be courteous of your customers’ time: “Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number.
As the old saying goes, practice makes perfect. Read your voicemail script aloud several times in order to get the flow and annunciation correct. Soon, you’ll be a voicemail pro!
Nothing is a better asset in your sales performance than your own distinct personality. It’s what makes you human and allows prospects to connect with you on a personal level.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
“Thank you for calling [company/person’s name]. We are currently unavailable, but if you leave your name, phone number, and message, we will get back to you as soon as possible.”
23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.