(Wondering how you can receive texts from your business callers? Check out the OpenPhone App today)
Congratulations! You've recorded a professional voicemail greeting that your callers love. If you want them to keep loving it, you'll need to update regularly. Adding seasonal information and varying your message keeps your greetings fresh, which is especially important for businesses whose clients and customers call in on a regular basis.
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Hi, you've reached Sally Smith at Example Realty. We specialize in helping you find commercial properties in Northern New Jersey. I'm unavailable to take your call, but will call you back by this time tomorrow if you leave a message with your name and telephone number. You can also email [email protected] or tweet @SallyS.
What kind of company do you run? A law firm may prefer more formal business voicemail greetings than a trendy retail store, for example.
Hello, you have reached the law firm of X. At this moment, I’m busy attending the case of another client, but I will definitely get back to you the moment I am free. Please, leave your details, including your name, address, situation, and your contact number. For something absolutely urgent, call me on y number.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
We have carefully chosen words for this English Voicemail Greeting Script that are easy for non-native English speakers to pronounce.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
What benefit are you offering if they decide to listen… and if they decide to call back?
I got a new cell phone recently. As the world stood in line to pick up the latest iPhone 8, I graduated to the 6S. I pride myself on that actually. As with all new phones in the 21st century, the voicemail must be set up anew. I used the default message for the first few days, but finally settled down to record a more personal greeting.
Hello, you have reached X (the service provider), the one-stop destination for your pet care needs. Right now, all our staffs are busy attending client calls. You may choose to stay online until they get free or leave your number and details so that we can call you back. Alternatively, try our live chat for immediate needs.
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
English scriptFrench Canadian scriptSpanish scriptBilingual English & French Canadian scriptBilingual English & Spanish script
No matter how much you intrigue the prospect, if you forget to leave a callback number… well, they can’t call you back.
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If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.