We’re keeping it simple with this one. Just a few basic elements to help you get started. As long as you know who your audience is, the message you wish to convey, and the information you need from the caller, the rest should fall into place quite nicely. Let’s face it, a voicemail greeting for a lumber company will probably be different than that of a psychologist’s office. One greeting is aimed at securing potential customers, and the other is geared towards appointments, more or less. Once you are certain who your caller is, the better your voicemail. Center on your audience, first and foremost. Knowing what to relate ensures that your caller will leave the right message. For instance, if you’re a retail store, you would include your hours of operations, and perhaps any specials that you’re running. If you are a therapist’s office, then you’d need to include an alternate number in case a patient is having an issue and requires immediate help. Again, this will vary depending on the business. Here, a therapist would definitely request the caller leave their contact information. However, a retail store chain might not request that. There are also complex voicemail systems such as those used by mobile phone services, which ask you to press a certain number on your phone, where you are asked to leave your account information. Again, as you can see, it all boils down to the demographics of your callers, and what you need from them to conduct the best business possible. Depending on the situation, your caller might be in a good mood or not. In either case, they’ll probably be eagerly awaiting your call. So, it stands to reason that you only promise them a call back if you can deliver. In other words, if you’re a small shop and you’ve decided to close due to a much-needed sabbatical, then don’t leave a voicemail greeting where you promise them to call right back. However, if you have an active customer service staff, then you can promise to return their call within the same day.
What you do not want to do is say your phone number so quickly that the person has to listen to your voicemail multiple times to try and figure out your phone number. We have all gotten those annoying voicemail messages where the person said their phone number so quickly that we had to listen to their message several times to figure out their phone number. Don't be that jerk who leaves their phone number so fast that the other person has to listen to your message over and over to try and figure out what your phone number is.
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As a mental health clinician you have probably wondered what should your voicemail message be?Here are some samples: Hello, you have reached the voicemail of [Dr. XXX], Licensed Psychologists. The office is closed at this time. We are currently unavailable to take your call. Our business hours are nine to five, Monday through Friday. If
The next step is very important and you need to get it right. Say your phone number two times very slowly so the person has enough time to write down your number as they are listening to your message the first time.
Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
To record a new voicemail greeting, click the gear icon in the upper-right corner of your screen and select "Voice Settings.". Go to the "Voicemail & Text" tab to view your voicemail settings. Click "Record New," which may also say "Record New Message Using Phone.".
How to customize audio greetings and hold music. Sign in to the Zoom web portal. In the navigation menu, click Phone . Click the Settings tab. Navigate to one of the following settings. See the overview for more information on these greetings/messages. Greeting & Leave voicemail instruction: You will only see this option if you select Forward
Leaving a message on someone’s voicemail seems like a simple task but unlike a text or email you don’t have a chance to read over what you’ve said. This can cause problems because it is easy to forget important elements in your message and because of that it can be difficult for the listener of your message to follow up with you if they cannot hear your crucial information.
Type of project (business voicemail, text to speech, voice recognition, help lines, etc);Number of words in the finished/approved text;Number of files;File format preferred (mp3, wav).
It’s important to stay semi-ambiguous, create interest and curiosity, and focus on simply getting them to call you back as the topic of your voicemail.
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
When recording your business voicemail greeting, be sure to identify and introduce yourself and your business. This helps to confirm your caller that they have reached whom they intended.
Don’t be too hard on yourself. Chances are, that voicemail that you’ve recorded and deleted thirty times has been just fine. Your main goal is not to get in the way of the caller leaving a message, which is exactly what can happen if you overthink it or drone on too long.
Here are some of the examples that we have picked for you. By getting inspired by these, you can come up with your own unique greetings too.
I’m home right now . . . I’m just screening my calls. So just start talking and if you’re someone I want to speak to I’ll pick up the phone. Otherwise, well, what can I say?
3. Be courteous of your customers’ time: “Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number.
4. Limit background noise. You want your voice to come through crisp and clear, so make sure that there’s no noise in the background like a radio, tv, or people talking. The best place to record your voicemail is in a quiet room that’s away from excessive noise. Smaller rooms will also work better as there won’t be as much ambient sound as in a large, open space.