Website: https://shoretelcommunity.force.com/s/article/How-to-Record-and-Change-Your-Voicemail-Greeting
Being personable is key in having your caller look forward to receiving your callback. To do this, use different intonations in your voice to convey enthusiasm.
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Are you creating a voicemail greeting for your entire company or team? These business voicemail greetings will do the trick.
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Who hears that every day? You’re bound to be the subject of your customers’ conversations because you’ve further branded yourself and your company. Who knows, you may generate more call-ins from prospects with this approachable greeting as customers share your voicemail with their coworkers.
The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances and timeline. For example, callers shouldn’t reach a business-as-usual voicemail, and therefore expect a return call within the business day, if the subject they’re calling is out on vacation for two weeks. Such a lack of communication is a recipe to lose that caller’s trust and tarnish the brand’s reputation.
Give The Caller Instructions: Instruct the callers what topics you want them to leave voicemails for, and what topics you want them to call back for during office hours.
When you frequently update your business greeting, there is a chance more people will listen to the message. You can update your voicemail with relevant information about your business as a way to keep your customers well informed.
1. Write a list of information you want to include in your voicemail greeting. Writing out a list of points to include may sound arduous, but when your voicemail could potentially be the first impression someone has of you, it’s best if it doesn’t come with a bunch of "Um, uh," noises and awkward pauses. You want your voicemail to contain some basic information in a polite manner that will help the caller know that it’s you, and information to leave so you can call back as soon as possible. Include your name (and the company if this is a business voicemail), a statement that lets the caller know you apologize for missing the call, and information you would like from the caller such as name, number, and a brief message concerning the purpose of the call.
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3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
You want to be able to easily access and change your greeting for holidays or emergencies. Ease of set-up and modification is vital to customizing and streamlining calls on an as-needed basis. Create a thorough and helpful voicemail script fit for your office Support and assist your customers in a positive and meaningful way Reduce workload on your medical receptionists Keep things in your medical office or dental office moving smoothly 24/7
If you’re rarely in the office and don’t use a mobile cell phone app to receive calls, be sure to provide alternatives so that customers can still receive the support they need.
Once you finish your voicemail message, you can end on a note of gratitude and express thanks or that you realize the recipient of the message us busy, so you’d appreciate a return call. Whichever way you choose, make certain that the tone of your message is upbeat. A business voicemail greeting sees each call as their chance to engage with their clients or vendors. Hello, you’ve reached the office of Lydecker and Lydecker. We are currently unavailable to answer your call. However, your call is important to us, so please leave your name, phone number or email address, and a brief message and we’ll get back to you as soon as possible. Thank you for your interest in Lydecker and Lydecker Law Offices. Professional tone Provide the caller with specific information Request the caller to leave specific information Extend gratitude for their call Professional Voicemail Greetings
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21. Hello, this is [your name]. I’m not much of a phone person, so don’t bother leaving a message. Send me an email at [email address] and I’ll get back to you within 24 hours.
A is for academics, B is for beer. One of those reasons is why we’re not here. So leave a message.